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Easily accessible, knowledgeable, patient and answer all of my questions.
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They were always on top of everything and very fast
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Mark H was excellent, a pleasure to work with, very responsive.
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Good communication
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Everything was handled in a timely manner.
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Mark was very professional and quickly responded to questions and text msg.
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They got the job done pretty quick
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Very Responsive, Quick turn around on estimate, Good procedures during the abatement/remediation.
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Painless and perfect.
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Professional and communicative
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Professional teamwork throughout. I appreciated receiving the reports of the abatement.
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Helpful, provided all information needed, answered all questions and very responsive.
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Good customer service.
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Great customer service from Mark and all the professionals who came to work on the asbestos removal project.
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Mark was professional, prompt, performed as expected during the time table provided.
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Mark was professional, prompt, performed as expected during the time table provided.
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Jeremy was the only person who gave us information when we went through trying to get our house cleaned up after the damage occurred. He’s always available, friendly, and quick to respond when you can’t directly reach him. He has a straightforward,, no nonsense about him that is very much appreciated.
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Quick and clean
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They were easy to work with.
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Great customer service.
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Very nice people and did their job to remove asbestos.
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The job was done efficiently and y'all were able to do it all very quick without interrupting our tenants.
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Fast response to get the work done, and answered all questions.
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Efficient timely and courteous
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Good conversation. Explain what they were going to do. And told me what exactly was to be done.
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The team that was on the ground did a great job, were thoughtful about our home and the people in it. Both the first team and the second one that came back. I appreciated them.
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Professional & knowledgeable about how to explain the process to me in layman terms.
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Communication and task-oriented.
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This survey did not populate after 5 but I would give a 9. The service was great. All Burns Environmental staff I was in contact with explained what was going to happen and when done they let us know what to expect afterwards. The only improvement I would recommend is when the date for service is scheduled, let the homeowner know right away and not a day or two before.
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Excellent service. Mark was extremely responsive and very helpful. The crew did an excellent job in removing the asbestos. They came on time and were respectful of our property.
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Burns environmental leave one of my pipes leaking and i had a lot of water coming down . When i contact mark to ask when will i have answers from the clearance test he didn't respond.
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Excellent customer service.
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Omar was great at communicating.
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Everyone at Burns were very nice, professional, and thorough.
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Ruben and everyone at Burns Environmental explained everything and was very responsive to my questions and concerns. Thank you for the great service.
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Your service is above and beyond. The team arrived early , communicated well, did a great job, and left the jobsite very clean.
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Show up on time as scheduled. Clean Job. Work performed efficiently. Seemed to do a good job.
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He was helpful
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On time and very professional.
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Quick response, friendly but professional, job done well
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More than satisfactory
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Knowledgeable and efficient
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Everything was OK.
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On Time, Explained their part of the Job. Clean, organized & finished on time.
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Very professional workers, clean up the areas so well after job was completed
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Cleanliness and communication were good.
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Timeliness, Cleanliness, Communication, Friendliness were all great!
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Timeliness, Cleanliness, Communication, Friendliness were all great!
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Cleanliness was great
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The cleaning was on point! Great service and very friendly team! In fact my parents cat got stuck in a tree during the cleaning and one of the employees helped my parents get him down
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Great Cleanliness
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Good Service
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Communication with me from the Project manager. Very empathetic and honest. Everyone I dealt with from BES was excellent.
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Great Communication.
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Fantastic - Job - Manners, professional.
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They did a good job to my kitchen. Worked fast, on time and clean.
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All - Great timeliness, communication, cleanliness.
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Timely, Good communication.
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Good communication, always on time.
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Communication was very good.
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Cleanliness. The family was impressed at the level of care spent with the abatement.
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They explained what they had to do, and they were very thorough and clean.
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All - timeliness, communication, cleanliness were great!
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Timeliness - I appreciated them coming a bit earlier to accommodate our schedule. Communication - Jeremy's communication and approachability were wonderful, especially in an industry where thorough breakdowns and explanations are hard to come by.
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Communication, cleanliness, timeliness were great!
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Good communication from Ruben and timely and clean service.
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Timeliness, communicated well, cleanliness, did a great job .
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Great communication
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Vey nice people
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They were quick to respond and very competent.
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Super on time, Communication, Courtesy, Super clean up. Both crews that serviced our building were fantastic. We’d recommend Burns to anyone.
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Everyone from the BES team has been on-time, helpful, followed up with phone calls, emails and text and been efficient to get the work done and response times for everything have been great!
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BES did great in all areas
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I would say all of them as Example." Timeliness, Communication, Cleanliness...etc
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The project manager (Mark Hollister) was excellent in keeping constant communication and explanation of the process.
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Timeline, communication and cleanliness were excellent.
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They were quick to respond and very competent.
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Good communication, always on time, no complaints at all. I was very satisfied.
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The gentleman that came to do the cleanup and pack up all the materials was very friendly. Very clean work area did not leave any debris behind
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On time
-
Great Communication
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Very responsive, easy to work with, helpful.
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Great Communication
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Always on time, very clean Ruben always tried to keep me up to date on what was going on even though with everything that was going on, the death in family busted plumbing and me going in circles. They were very aware of our need for the family on the days of the funeral services.
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Omar was great. He communicated with me thru whole process. He responded when I called Property was left clean
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Great timeliness, communication, cleanliness
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Crew leader, knowledgeable & communicated well.
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Great Timeliness
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1. Work was completed on time as scheduled
2. My home was left very clean and spotless
3. Workers were very professional and friendly
4. Working with you was an outstanding experience
5. This was my second experience with Mark Hollister. He is very Professional -
Great Communication
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Great Communication, Timeliness, Cleanliness.
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Great Communication
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Communication, cleanliness, and punctual.
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Great communication, cleanliness
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Clean up and set up
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Amazing, clean, communication, kindness, and understanding my needs. It was like you weren’t even in my home working. Blended in great with my family and life. Jeremy was so patient, kind , supportive and understanding of all my needs.
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Cleanliness. Explaining the process..
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Completed the job on time and answered my questions.
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Timeliness and cleanliness we’re good
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All Good" (ex: Timeliness, Communication, Cleanliness...etc.)
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All of the Above" (ex: Timeliness, Communication, Cleanliness...etc.)
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Communication
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Timely, great communication, very knowledgeable and helpful.
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I appreciated the timeliness of the appointment availability.
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Communication, timeliness.
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The project is very clean. Ruben did a great job of explaining the whole process of the project.
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Great Service!
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Timeliness communication and cleanliness was exceptional.
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Communication, Cleanliness
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They came at the appointed time, did the required job, and left my house tidy.
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All did a great Job! Thank You!
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Everything was way better than expected. Omar went way above and beyond to make sure my family was at ease.
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Great communication, friendly workers, and efficient cleanup.
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Great at everything.
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Friendliness, empathy, communication, all the workers were fantastic, everything was done very timely, polite manner, everything was kept very clean. Everything was explained every step of the way, communication is just superb.
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Great at showing up on time.
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Once they were there, they were very efficient.
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They are very professional, clean, on time and Omar answers calls and answers quickly.
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Timeliness, Communication, Efficient I was out of the country after the initial visit, so I cannot comment on the work done.
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Got everything done in a timely manner Communicated with me throughout the process.
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Fast turnaround, detailed explanation of process.
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Timeliness, Communication, Cleanliness, Personal relationship with customer to insure they understand what is being communicated.
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Yes, all went well. The team had to do a reclean due to failure with the testing but they cane back, recleaned and it passed the 2nd test fine.
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Timeliness, communication, and overall customer service.
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Timeliness, Cleanliness, communication of expectations.
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Completed the job in a timely manner.
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Cleanliness, helpfulness of employees at the job site.
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Cleanliness
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They were on time, polite, explained what they were gonna do. Put back any furniture that was moved. And very clean.
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Communication and especially the follow-ups.
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Everything, from quality representatives/workers to timelines to quality of work.
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Timeliness and cleanliness.
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Cleanliness.
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Ruben was great with communication.
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Great time.
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Punctuality and communication.
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Very quickly and efficiently cleaned up the site and handled the debris professionally.
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On time, good communication. They made time for a tear down under a tight schedule.
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Great timeliness, communication, and cleanliness
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Great job. Good communication. On time. Cleaned up well.
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Great Timeliness, Communication, Cleanliness...etc.
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Omar and the entire team at Burns did a great job, prompt and professional service, on time, great work, I would highly recommend them.
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All things were good.
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Punctuality.
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Guillermo and his team did what they came to do, very efficiently, clean up was quick and through.
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Were responsive to emails and quick to schedule appointments. Got the job done in a timely manner and efficiently.
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Your guys were on time, even early. They and the office staff communicated very well. The guys that did the work in our house were very professional, clean, fast and explained things as they went along. They did an exceptional job.
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Professional, good communication, on-time, and did a good job in a timely manner.
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Great communication.
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Great cleanliness and timely service.
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Very professional
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Great Company, Great Service.
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Great Timeliness, Communication, Cleanliness
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Great timeliness, communication.
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Great Timeliness, Communication, Cleanliness
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On time, efficient and quick.
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Great communication via calls, emails and messages. Very diligent and showed up for work on time and everyone very professional!
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Great communication.
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Just very prompt , responsive , professional, and nicely explains what is going on.
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Communication was really good. The project manager took plenty of time explaining the process and going over all my questions
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Communication. Ruben was on top of it. Workers were friendly and did a great job.
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Timeliness
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Francisco was assigned to complete my abatement. Both Francisco and Omar Bashir walked me through the process.
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Omar was excellent at communication. He made sure we were comfortable with the plan and kept me informed of what was going on. He returned all of my calls in a timely manner. He even went so far as to reach out to superior restoration when I was unable to get ahold of them. The crew that came to the house was friendly and very helpful.
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On time, quick.
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Mark was very helpful and responsive.
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Mark has always been readily available, communicative, thorough in his assessments of our needs, and always worked hard to get us the best crews as quickly as they became available. We've worked with him several times, and if we require your services again, he will be my first call. The crews were excellent. Their work was first rate, they communicated new issues as they came up, and worked hard to solve issues as they emerged.
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Cleanliness.
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Very timely, communicated well, clean and organized. Friendly workers.
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Great timeliness, cleanliness.
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Great timeliness and price match. Good service.
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Great work in timely matter.
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Very fast.
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Very thorough.
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Their service was excellent. Experienced, knowledge and respectful of our health.
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Great communication, on time
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Working with my schedule to make this a seamless job for the customer.
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Martin and his crew were great! Hardworking, helpful courteous.
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Great communication and timeliness, friendly staff.
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Good work.
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Very clean and professional.
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Great Timeliness, Communication, Cleanliness.
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Great customer service. Answering questions. Working and responding quickly.
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Great communication, timeliness, work was clean, we’ll organized and completely professional.
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Great Timeliness, Communication, Cleanliness.
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Timeliness and cleanliness.
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According to my daughter who lives in the house with her family, the crew was phenomenal. They arrived on time. There were approximately six employees who worked nonstop. They were fast, efficient, and left the house spotless. My daughter was very pleased with their work.
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Awesome.
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Very happy with all repairs on one of my uncles houses highly recommend them they also work with insurance claims and they have a net work of other contractors.
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Fast, efficient and great communication.
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They did a great job. Insurance company is the hold up in seeing work completed.
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Great Timeliness, Communication, Cleanliness
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Timeliness, communication
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Timeliness and cleanliness.
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Great timeliness, communication, and cleanliness.
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Clean.
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Guillermo took the time when I called to inquire about services and process when I was in escrow. Mark went above and beyond helping me every step of the way getting the bio-home team coordination with the time schedule. Mark was very professional, thorough and took the time to explain everything. Guillermo and Mark hit every mark of strong communication, setting expectations etc. They are amazing assets to BES making the accounting department night and day with regarding respect and partnership
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Great timeliness, communication, and cleanliness.
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Communication and timeliness!
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Timeliness and cleanliness they were in and out quickly and were extremely clean
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Remediated asbestos in a very timely manner. Good clean-up
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They did a great job! Thanks.
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I recommend only this company for your house or building environmental issues: the best customer service, prompt appointments, experienced technicians, and fair price. I am so thankful.
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Cleanliness was awesome and communication was great. Not to mention it was fast.
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Timeliness.
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Cleanliness and work rate. Finished quickly. What I appreciate the most was the urgency Mark and his team showed to get the job started. We were tight on time and Mark got us on schedule asap! That was a tremendous help.
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Great cleanliness.
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Great at everything from A-Z.
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Great timeliness.
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All went smoothly.
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Hire as many people like Mark as you can - he was excellent. The others that serviced us (cant think of the Lady's and gentleman's names) were great too. Thanks.
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Fast.
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Very clean operation.
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Workers very methodical; fast workers, left area going in and out of house clean. Came in and got the job done.
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All good.
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Clean and quick.
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Great at timeliness, cleanliness, and communication. Especially when I asked questions because I'm a senior citizen and they were very very nice.
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Everything was great.
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When they scheduled, Burns was prompt on time and professional.
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Communication and Cleanliness.
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Quick, neat, on time, and nice work.
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Communication, prompt and cleanliness.
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Everything was great, they were polite, explained everything, cleaned up everything.
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Great communication, they finished the job as they promised.
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Timeliness, Cleanliness.
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Quick to respond and good communication about the process.
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Cleanliness and efficiency when on site.
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Punctual on the job, timely communication, always available to talk.
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Timeliness, communication, cleanliness.
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Timeless.
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Timeliness.
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On time, very communicative, kept checking in to make sure everything was going smoothly.
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The mamagement and administrative teams were very communicative and accommodating. The on-site teams were very professional, friendly and CLEAN. We had a really good experience with Burns overall!
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Timeliness was amazing. I was very impressed by how quickly it seemed like the work would get done. After getting the first walkthrough done, the team was ready to come to do the work within a day or two. We were not going to be home, so that was the challenge.
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Timeliness, communication, cleanliness.
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Timeless , communication.
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Great service. The guys working on our home were on time, they were quick and picked up everything - when they left the area they worked in was clean and they picked up everything. Super happy with the services received.
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Good communication and good work.
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Excellent Service person by Ruben& team! . He was always very professional , friendly with clear & timely communication. In today’s environment Ruben went beyond to provide a outstanding customer care. Our kitchen had a broken waterline and I was overwhelmed! Ruben explained every step needed & sent text updates along the way followed up by emails. When I called him he usually picked up and if with a customer I got a call back within 60 min. Cleanliness & Service Rate: 10/10 Thank you!
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Great timeliness, communication, cleanliness.
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Communication was awesome, they finished the job in a timely manner, overall the work they did was excellent. Both Michael and Jeremy have been extremely helpful. I would definitely recommend BES.
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Communication and timing.
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This has been the smoothest portion of our homeowners claim so far. Omar stayed in communication and was very on top of things. The crew(s) who performed the work left things very clean afterwards.
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Excellent communication, always on time, very good about separating work area from rest of room, cleaned up afterward. Jack is very easy to work with.
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On time, cleanliness.
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Everything on time.
-
Communication and cleanliness.
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Timeliness & cleanliness.
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Quick work, in and out in a week!
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Timeliness, Communication, Cleanliness. Very professional.
-
Fast and friendly service.
-
The setup and clean-up were really good.
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Cleanliness.
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Communication, efficiency in completing a job, cleanliness.
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All good, much appreciated. Good service, which I hope to never need again!
-
Great at communicate, start work immediately, remediate the area of contaminants.
-
Good service.
-
Great at everything.
-
All was done efficiently.
-
Great Timeliness, Communication, Cleanliness...etc.
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Communication, very polite, cleanliness.
-
Great timeliness and cleanliness.
-
They were on time, quick to come out and do the job.
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They were really fast, and Jack did a fantastic job communicating with us and staying on top of things even with insurance taking extra time.
-
All was good.
-
Great timeliness.
-
Jeremy is amazing, he deserves a raise!
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Great timeliness, cleanliness.
-
Communication and Cleanliness was excellent.
-
Great Timeliness, Communication, Cleanliness...etc.
-
Communication was awesome , Extremely helpful, great customer service. - Great work overall .. Jeremy was extremely helpful.
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Jack is great.
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Great timeliness, excellent communication.
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They were on time, very careful bagging off the area, and completed the work in a short time.
-
Everything was quick and efficient. Loved your crew Rafael cleanliness and foreman Gabriel very polite and very communicative on what he was going to do during the process. Very mannered.
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Great cleanliness.
-
Good job.
-
Great cleanliness.
-
Great timeliness, communication, professionalism, competence.
-
Clean, on time, nice guys.
-
Great cleanliness, communication.
-
Timeline, communication.
-
Communication was awesome! I got more information from y'all than our insurance about the process.
-
Timelines was excellent as was communication.
-
Timeliness, Communication Cleanliness.
-
Cleanliness was good they cleaned up everything. Everything was done timely and efficiently.
-
Great cleanliness.
-
Very good communication, cleanliness timeliness.
-
Timeliness, Communication Cleanliness.
-
Jack communicated regularly, keeping me posted on his damage assessment, the Abatement plan, scheduling, delays, and completion of the Abatement.
-
Great communication, timeliness, and cleanliness.
-
Yes neat.
-
Great communication, timeliness, efficient, neat and friendly service techs.
-
Great communication, timeliness, and cleanliness.
-
Great at communication, punctual, capable, never exceeded estimate.
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Great cleanliness.
-
Very clean and efficient.
-
Great communication.
-
Great cleanliness.
-
I would like to recommend the excellent customer service provided by Guillermo Duran . When my condo unit passed the testing, my tenant was so excited to go back so he can take his meds. I called Burns and spoke to Guillermo to send someone to my unit. He said no one is available and my schedule will be first available tomorrow. I asked him, I need it done today. He said he will try his very best. After 15 minutes he called back with the great news. Thank you for making it happen. Great job !!
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Great communication throughout -- I really appreciated how Jack too the time to explain what to expect, and then also followed up to let us know what was happening.
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The work was done very well. Everything was left very clean.
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Great communication and quality of work.
-
Timeline of work was effective efficient and expertly accomplished.
-
The quickness And Cleanliness of Workers, Was Great.
-
Marks- communication with the insurance great team- timeliness cleanliness great.
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All was good.
-
Work was top flight.
-
You guys finish quick. I have no complaint.
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Great communication and eagerness to help.
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They were great.
-
Great Communication, Cleanliness, Timeliness and polite employees.
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Great timeliness. Job started on time and ended early.
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Showed up on time. Work steady to complete the job. Communicated great!
-
BES was excellent with communication, follow-through with each commitment made, timeliness of appointments, and speed to completion of the project. They were especially helpful given that I live in NY and I had to coordinate appointments with the caregiver for my elderly mother who lives at the home where the work was done. Mark and the BES team were all great to work with.
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Communication was fantastic and job site was kept very clean.
-
Great service. Prompt with great communication.
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Great cleanliness.
-
Communicated frequently. This is a new experience for me and I appreciated being informed about the process.
-
Great Cleanliness, communication was extremely professional.
-
They were prompt, courteous, polite.
-
As a repeat customer, I especially value the timeliness and willingness Mr. Lizcano takes to discuss our concerns and response to our questions. He and the BES scheduling staff ( Guillermo, Tomas, Eduardo) have always been very thorough, professional, and completed the job to our satisfaction
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I felt as though the employees who came to my home and spoke with me did an exceptional job! I am very pleased with the service.
-
Thomas was great, he stayed in communication and was flexible with dates and times. The crew was on-time and did a great job! I thought service was great all around. Thank you!
-
I am very happy with Burns Environment Services!! Omar came out to my home and informed me exactly what his team would be doing from start to finish. I needed to have asbestos removed from my kitchen ceiling before the restoration company could do their job. Jose and a fellow employee from BES came out and did a fantastic job!!! They handled everything with care and they were considerate of every little detail. I would highly recommend Burns Environmental Services to do what they do for you. I am a satisfied customer. One other thing I would like to mention is they have great customer service.
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Great Cleanliness, Timeliness, Communication
-
Work was done in a timely manner.
-
Great timeliness and communication as well as execution. Fantastic team!
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Great Cleanliness, Timeliness, Communication.
-
On time, friendly, answered all my questions, cleaned up.
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Very fast and very Thorough. I had an another company previously do work, and it was sub par. Burns was great . You could see the quality of their work
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Keep being great. The communication and the friendliness made this hard experience very easy for us.
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It was a great experience.
-
They cleaned the closet spotless! They were on time and got right to the problem.
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Great time and communication
-
Timelines were communicated well, and the work was quality.
-
They did a great job. Timeliness and communication was flawless in my opinion.
-
They got there in time and finish the project in one day.
-
Great communication and timeliness.
-
I'm very happy with their service. They removed tiles that contained asbestos. They did the job carefully and completely. I highly recommend them and would use them again if the opportunity presented. They were timely, focused on the job, explained what they were going to do, and leaved a clean floor.
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Great timeliness and professionalism of on-site staff.
-
Very good and responsive.
-
Answered emails and calls immediately. Came as scheduled. Kept me apprised of timing.
-
Everything was good.
-
Everything was great. Communication, timeliness, cleanliness of workspace and quality of work. Very impressed.
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All good.
-
As far as I could tell, they did an excellent job.
-
Timely and cleaned up very well.
-
Timelines, and great communication, and work was completed as clean as expected, the crew did great work.
-
Great communication, cleanliness, professional
-
Great communication, cleanliness, professional
-
I was very satisfied with your service. The communication was excellent. They explained the process and I had complete confidence in your company. Would highly recommend your company. Thank you for your courtesy
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Efficient team.
-
Burns did everything very well.
-
Great timeliness, cleanliness.
-
Great communication, cleanliness, professional
-
Guillermo stayed in constant to insure crew performed on a timely basis.
-
Professionalism, Cleanliness.
-
Everything was good!
-
Did everything as described.
-
Great Timeliness and Communication.
-
Timeliness, cleanliness, communication, fast service.
-
They did their job easily and on schedule. Communication was very good and they left the house clean and ready of the next steps.
-
Your crew was timely, clean and courteous.
-
Stayed in touch with me regarding scheduling. On time for appts.
-
Abatement was done successfully Customer service was excellent Communicated well Answered all our questions.
-
This was the easiest part of the entire claim. Thank you.
-
Great respect for our damaged property!
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Great cleanliness
-
Showed up on time, clean up was great
-
Very fast, competent.
-
BES was timely, communicated well, and was clean.
-
Cleared asbestos on the first try. Called me for 30 min heads-up before arrival. Good communication with Jeremy Best and Guillermo Duran.
-
Prompt, clear communication.
-
Everything was great.
-
Great timeliness, communication, cleanliness.
-
The workers were very professional, clean and informed us if what they were doing.
-
Great cleanliness and responsive to phone calls and/or inquiries.
-
Everything was great.
-
They were quickly on the job, and did the work quickly.
-
Great at supervision and inspection of the crew's work.
-
Ruben's crew was amazing in removing the lead and asbestos. The team listened to my concerns and worked with me. I had my dogs in the property and they were attentive and accommodating to them.
-
Great timeliness, communication, cleanliness.
-
Great Timeliness!
-
Great cleanliness.
-
Great communication.
-
Got the remediation done quickly.
-
Great timeliness.
-
Great timeliness, answering questions, and efficiency on the job.
-
They did an okay job in removing the wall interior. They did a fast job - I was impressed.
-
Very professional crew, the crew leader was very friendly and had great communication. Great cleanliness and finish the job on time.
-
Guillermo Duran was very helpful in handling my questions and needs regarding the abatement process at my rental home. He facilitated direct and expedient conversations with Mark Hollister. He also helped to schedule additional work which I needed with Jose to complete the abatement process. I appreciated Guillermo's understanding…
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Great timeliness, communication, cleanliness.
-
Keep up the great work.
-
They accommodated my every need from time and completing their job. Perfect.
-
Great overall job.
-
Showed up when they said the would.
-
Great timeliness, communication, cleanliness.
-
Timely and fast service.
-
From my observations, this company/team excels at completing specialized tasks in a highly efficient and orderly manner. Workers arrived on time, remained focused on the task, kept organized, and all were kind and respectful to all. The workspace was kept orderly (tidy) and the crew made a special effort to clean up all debris/dirt before leaving each day. Upon completion of all work both apartments were left in pristine condition thus allowing the restoration project to continue without delay.
-
Great at everything.
-
All Burns staff were very professional. The project manager, Jeremy Best, provided excellent service. He showed up on time, delivered the estimate in the time frame promised, and scheduled follow-up services as identified within the scope of work. The abatement staff were on-time, efficiently performed work, and cleaned up after completion of work. After the air sample was received, containment removal was timely.
-
Great timeliness, communication, cleanliness.
-
Jeremy was great in his communication with me, Insight Environmental, and with the insurance. The employees that came out to do the abatement were professional, kind, and efficient
-
All was great.
-
Great timeliness, communication, cleanliness.
-
Keep up the great work.
-
They accommodated my every need from time and completing their job. Perfect.
-
Answered questions in a timely manner.
-
Amazing team.
-
They really did a fast and super job. They were courteous and seemed to be on the same page with each other.
-
Great communication, timeliness.
-
Your services met our expectations. Great Cleanliness and Communication.
-
Great Timeliness: Crew showed up early on scheduled days - Communication: Ruben was great at answering my questions and working with my challenges with the insurance, questions I had, and Procedure 5 paperwork - Cleanliness: Crew did their job well and cleaned up everything.
-
Timeline was prefect. Work was fast.
-
Ruben provided good information and prompt service. The guys came on time.
-
Great communication.
-
Great timeliness, communication, friendliness, explained process.
-
Friendly, prompt, attentive.
-
Good description of project.
-
Great timeliness, communication, cleanliness.
-
Service was timely and I was kept well informed.
-
Services were great! Great timeliness, cleanliness, quality work & professional yet friendly technicians.
-
Everything was great.
-
Great timeliness, friendliness, attentive.
-
Quick and professional.
-
Great communication, cleanliness.
-
Great communication, cleanliness.
-
Great at completing in a timely manner.
-
They were on time. They clarified exactly what was going to happen. And they cleaned up after themselves and were very respectful.
-
Great at explanation of work.
-
It was all stress free.
-
Service acceptable.
-
Great efficiency.
-
Great work and customer service.
-
I was delighted with the promptness of the response. The crews were professional friendly and handled the business quickly.
-
Great timeliness, communication.
-
They arrived on time, answered any questions we had, and since we had to leave before they were finished for the day, they locked the front door before leaving.
-
The work was well done and very quickly. Staff were professional and paid great attention to detail.
-
Great at providing quote and info to our insurance - the reimbursement went very easy.
-
Communication was perfect, timeliness, and documentation were great too.
-
Nice, helpful.
-
Communication with Jeremy really was the BEST! He thoroughly explained the situation and went above and beyond to take the time and help walk me through things.
-
Great timeliness, communication, cleanliness.
-
Great communication.
-
Overall, scale 0-10 a 20. They communicated, explained in detail the job being performed. House cleaning skills, great.
-
Great timeliness & cleanliness!
-
The two workers were great. They were on time, very polite, and did a clean-up very well. I was impressed.
-
Great timeliness, communication, and cleanliness.
-
Ruben helped me a lot. Even though he is so busy, he makes sure the work is done.
-
Sean was great & helped get insurance to approve project.
-
Great timeliness, communication, and cleanliness.
-
Ruben Ybarra always responded in a timely manner and competent fashion. The work performed was first-rate, and cleanliness was maintained throughout.
-
Great timeliness, communication, and cleanliness.
-
Overall I think they did a great job. Didn't experience any issues that needed to be improved. Great communication, efficient, and effective service.
-
They went above and beyond.
-
Great timeline, communication, and cleanliness.
-
BES did a good job in all areas!
-
Great cleanliness
-
Fast service and follow up.
-
Communication was clear and timely
“Communication was clear and timely. The job was done with minimal impact to our home.”
-
Communication was excellent
“Communication was excellent and they were very efficient.”
-
Great timeliness.
“Great timeliness.”
-
Timeliness, Efficient and Friendly Communication
“Timeliness, Efficient and Friendly Communication, Flexibility, Availability of Scheduling, Fast but thorough job, left job site clean.”
-
No complaints on any part of the process
“No complaints on any part of the process. Communication was excellent”
-
Exceeded expectations
“Great at willingness to work with specific requirements of homeowner. All work done quickly and efficiently. Exceeded expectations.”
-
Excellent job performance!
“Excellent job performance!”
-
BES did a good job in all areas
“BES did a good job in all areas.”
-
BES did a good job in all areas
“BES did a good job in all areas.”
-
Great with their time, clean-up and friendliness.
“Great with their time, clean-up and friendliness.”
-
Burns was great to deal with.
“Burns was great to deal with. Mark was exceptional: extremely professional, personable, and knowledgeable. He had excellent communications skills: always getting back to me immediately if he was not available, was very patient in hearing and responding to the many questions I had when reviewing Burn's contract. Mark was very reassuring and I felt that he was extremely honest and trustworthy. I also dealt with Tomas (foreman), who was very competent, friendly, and did an amazing prep and clean up of our asbestos floors.”
-
Great at communication and cleanliness.
“Great at communication and cleanliness.”
-
Great timeliness, did a good job, cleanliness.
“Great timeliness, did a good job, cleanliness.”
-
Great communication.
“Great communication. Arrived on time to appointments. Job was completed in a timely manner.”
-
The crew who did the work were fast.
“Ruben was great working with our HOA to get approval prior to the job. The crew who did the work were fast, pleasant and cheerful.”
-
Great timeliness in completing the job.
“Great timeliness in completing the job.”
-
He services with a smile and that is what we need.
“Ruben has such a great personality, friendly, courtesy, understanding and always return my call. He services with a smile and that is what we need. Great customer service Ruben.”
-
Keep up the good work.
“Keep up the good work.”
-
Great timeliness and cleanliness.
“Great timeliness and cleanliness.”
-
Great cleanliness, speed.
“Great cleanliness, speed.”
-
Flexible scheduling.
“Flexible scheduling.”
-
Keep on doing a great job.
“Keep on doing a great job. Showed up on time. As the guys worked keep everything picked up when they left all was in order-no trash laying around.”
-
Ruben's communication was excellent.
“Ruben's communication was excellent and the workers showed up exactly ontime and did an excellent job.”
-
We had very good communication.
“No issues to report, we had very good communication.”
-
Very professional, courteous and explained everything well.
“Very professional, courteous and explained everything well.”
-
Clean, on time, no other impact to surrounding areas.
“Clean, on time, no other impact to surrounding areas.”
-
The work was done professionally and the area was left clean.
“The work was done professionally and the area was left clean.”
-
Great at the whole process from my call to the completion of the project.
“Great at the whole process from my call to the completion of the project.”
-
They were very clean work.
“They were very clean work.”
-
All good.
“All good.”
-
They were great!
“They were great! They got the job done in a timely manner.”
-
The crew was courteous & clean.
“Ruben kept me informed regarding the work & worked well with my tenant to coordinate the inspection & work. According to my tenant, the crew was courteous & clean. They took pictures for me so I could see what they did.”
-
Perfect service.
“Perfect service.”
-
On time and clean jobs.
“On time and clean jobs.”
-
Cleanliness. Professional.
“Cleanliness. Professional.”
-
Everything went well.
“Everything went well.”
-
They showed up on time and cleaned up the demo debris.
“They showed up on time and cleaned up the demo debris.”
-
Great time frame in getting the job done and cleared.
“Great time frame in getting the job done and cleared.”
-
Great communication and efficiency.
“Great communication and efficiency.”
-
I was pleasantly surprised by how quickly you were able to schedule & complete the work.
“I was pleasantly surprised by how quickly you were able to schedule & complete the work. Communication was incredible, and the job was done very well! 10/10”
-
Great cleanliness & communication.
“Great cleanliness & communication.”
-
Great communication & cleanliness.
“Great communication & cleanliness.”
-
Friendly, professional staff.
“Friendly, professional staff.”
-
I have only positive opinions on a difficult job at this site.
“I have only positive opinions on a difficult job at this site. Feedback from Scott at VIP Property Management is alll positive in all respects of timeliness, communication, clean up and overall service provided.”
-
Responded when contacted.
“Responded when contacted.”
-
Great timeliness and communication.
“Great timeliness and communication.”
-
Martin was excellent
“Martin was excellent - meticulous, courteous, explained every step.”
-
Very professional.
“Very professional.”
-
Great timeliness, communication.
“Great timeliness, communication, and cleanliness.”
-
Great at everything.
“Great at everything.”
-
Great cleaning.
“Great cleaning.”
-
They were sufficient and punctual.
“They were sufficient and punctual. Worked fast and clean.”
-
Mark was there every step of the way.
“BES was phenomenal all around - very communicative, very responsive, was able to get us scheduled promptly, and then had the testing done in a very timely manner. Mark was there every step of the way.”
-
Communication, clean job.
“Communication, clean job.”
-
Great Communication
“Great timeliness, communication, and cleanliness.”
-
Considerate, very thoughtful and professional.
“Considerate, very thoughtful and professional.”
-
Cleanliness.
“Cleanliness.”
-
Great communication.
“Great communication.”
-
Great communication, cleanliness, timeliness.
“Great communication, cleanliness, timeliness.”
-
Great customer service.
“Great customer service. Sometimes difficult to get responses in follow up questions. Other times very responsive. Overall I was satisfied with my experience and Sean and Guillermo were great to work with.”
-
Great scheduling / cleanup.
“Great scheduling / cleanup.”
-
They arrived exactly when they said they would.
“They arrived exactly when they said they would. Explained what they would be doing in detail and left everything very clean when they left.”
-
Did a great job.
“Did a great job.”
-
The workers were on time and the room was cleaned after the service.
“The workers were on time and the room was cleaned after the service.”
-
On time.
“On time.”
-
Great services.
“Great services.”
-
They did a great job
“They arrived exactly when they said they would. They did a great job telling me what they were going to do and left everything clean when they left.”
-
All great.
“All great.”
-
Kindness Assured Me
“Kindness Assured me yall were working for me and my homes best interest over the insurance companies interest.”
-
Great communication, efficiency.
“Great communication, efficiency.”
-
Very responsive.
“Very responsive.”
-
Team did a thorough and neat/clean job.
“Mark was great in the beginning and throughout the project! Team did a thorough and neat/clean job.”
-
It was all good.
“It was all good.”
-
They were very good!
“They were very good! Timeliness, communication, cleanliness, friendly, did a great job.”
-
Clean home
“Clean home.”
-
Service was great
“Service was great!”
-
Everything was great!!!
“Everything was great!!!”
-
Excellent, Professional, and Timely
“They did an excellent professional job in a timely manner.”
-
All aspects of the job met expectations!
“All aspects of job met expectations. All services were professionally completed as stated in initial meeting.”
-
Omar was excellent at communicating!
“Omar was excellent at communicating!”
-
All was great!
“All was great!”
-
Timely, Knowlegable, Hard-Working
“He showed up on time, explained everything step by step, very hard-working.”
-
Finished the job within the timeline
“Finished the job within the timeline.”
-
Great Communication and cleanliness
“Great Communication and cleanliness.”
-
Very communicative!
“They were very communicative about what was happening, and the dates and times services would be done. The room was very clean when finished.”
-
Quick, Clean, and Courteous
“They were here when promised, were courteous, worked swiftly, & cleaned up after themselves. Tomas, who came to clean it all up, also was quick & courteous and took care of everything.”
-
Everyone went the extra mile to make me feel secure
“Every rep was excellent! Even the insurance adjusters said they did really good work. Mark Hollister took the time to explain things to me. Everyone went the extra mile to make me feel secure.”
-
Professional, Clean, and Fast!
“They were very professional, clean, and fast.”
-
Great timeliness and cleanliness
“Great timeliness and cleanliness. Expedited their work for my home.”
-
Very nice guys
“Everything, on time removed all damage, clean and very nice guys.”
-
Great
“Great at everything.”
-
Great communication
“Timeliness and great communication.”
-
Great timing
“Great timing and communication.”
-
Quick and effective work
“Guys were all friendly and on time. Quick and effective work.”
-
Clean up was very satisfactory
“Timeliness—completed in time planned. Cleanliness—clean up was very satisfactory.”
-
Excellent and outstanding
“1:1 Communication skills with customer. Excellent and outstanding.”
-
The rest of the team were responsive
“Communications. Mark was easy to deal with. The rest of the team were responsive via email or phone when we called to request for information, certificate, etc.”
-
Great at communication
“Great at communication via text, calling, and email. Continue to use all channels. It's helpful.”
-
Omar was excellent at communicating
“Omar was excellent at communicating!”
-
Fast Work
“Fast work and left clean.”
-
Good communication
“Arrived on time. Good communication.”
-
Timely, professional, and courteous
“Timely, professional, and courteous. We were expecting this to be much more difficult.”
-
The BES team did a great job
“The BES team did a great job. They showed up on time, worked hard, cleaned up, and completed the projects quickly. They did an excellent job and the work was done in a timely and professional manner.”
-
Prompt
“Prompt and responsive.”
-
Jeremy Best is aptly named
“Jeremy Best is aptly named, because he is The Best and a credit to The Company.”
-
I would definitely recommend Burns
“Mark Hollister, our project manager, was prompt and courteous. I was completely satisfied with our services. Everyone I spoke to was professional. Art and his helper were friendly, on time and meticulous. They left no dust or debris behind. I would definitely recommend Burns.”
-
Awesome service
“Awesome service keep doing what you guys do.”
-
Very pleasant
“Very pleasant and capable leader; Martin Vargas.”
-
Kept me informed every step of the way
“Jack expanded the process very good, kept me informed every step of the way and completed on time - even ahead if schedule. Also the price was reasonable. Which I appreciate.”
-
I was pleased with the price
“Did a good job. I was pleased with the price which was reasonable.”
-
Great at cleanliness
“Great at timeliness, communication, and cleanliness.”
-
Did a great job.
“On time, clean, did a great job.”
-
Worked efficiently.
“Worked efficiently.”
-
BES was great with communication
“First time working with BES, and we are happy with the service provided. BES was great with communication and my team was happy with the work.”
-
Communication and cleanliness
“Timeliness and communication and cleanliness.”
-
The workers cleaned up their work areas really well
“It's difficult to really comment on this b/c we weren't at the house when the work was done. The kitchen ceiling and lead tiles in the kitchen + bathroom were there one day and gone the next. The workers cleaned up their work areas really well. I will say this, Mark communicated very clearly with me about the work they were going to do. He answered all my questions too. Great company asset.”
-
Started when promised
“Speed, started when promised, cleaned work area.”
-
Always within the time window
“I liked their employees. Pleasant and always within the time window.”
-
Very pleased with the work
“Great at timeliness, communication, and cleanliness. Very pleased with the work.”
-
I am forever thankful
“They exceeded my expectations. This team was timely, communicative, kind, and didn't leave a mess behind. I manage this property but the flood happened in my unit - as distraught as I was, this team made sure things were going to get handled professionally and promptly. I am forever thankful!”
-
Great
“My experience was great.”
-
Both men were friendly
“Both men were friendly, explained what they were doing, polite, and cleaned up after.”
-
Great communication
“Did a great job, clean, efficient, great communication, and very respectful.”
-
Very efficient
“Very efficient and on time.”
-
Thorough job.
“On-time. Clean. Thorough job.”
-
I like how he explained things
“The cleanup was done in a day, and they did a good job. Mark was nice, and I like how he explained things and gave advice on our situation.”
-
Punctual, polite, and clean
“Punctual, polite, and clean. Project manager was very friendly and kind. Always very knowledgeable and helpful with questions.”
-
They did a great job
“They did a great job. Would love to refer them and continue the relationship.”
-
On Time
“Cleanliness, on time, discreet, good communication.”
-
Everything was good
“Everything was good! Timelines, communication, and kindness.”
-
Great at timeliness
“Great at timeliness, communication, and cleanliness.”
-
I give this company 10 out of 10 stars
“Respectful, courteous, on time, proficient, kind. I give this company 10 out of 10 stars!!”
-
Outstanding
“Your services were outstanding.”
-
Great at communication
“Great at timeliness, communication, and cleanliness.”
-
The team is very punctual and containment was very clean
“The team is very punctual and containment was very clean. I was very happy with how respectful the team was with our property, and how they made a point to keep the premises clean.”
-
Flexible with scheduling
“Flexible with scheduling. The team was efficient and appropriately staffed. Got the project completed ahead of schedule.”
-
Friendly and Informative
“Martin was very friendly and informative and explained everything.”
-
Text was great
“Text was great!”
-
Very Happy with Victor and His Crew
“Rescheduled the first appointment. Was a no-show. Rescheduled with Tom for the next day. Victor arrived 1/2 earlier. Work was done in a timely manner. They cleaned everything very happy w/ Victor and his crew.”
-
Great with timeliness, communication, and cleanliness
“Great with timeliness, communication, and cleanliness.”
-
Effective Communication, Timeliness, Professionalism & Workmanship.
“Effective communication, timeliness, professionalism & workmanship.”
-
On Time and Great Communication
“On time and great communication.”
-
He answered all my questions.
“Ruben did the estimate in our room. He was kind and explained what it needs to be done and what to expect. He answered all my questions. Two guys removed the asbestos. My husband was impressed on how quick they remove it and how clean it was when they were done.”
-
The crew that did the work were friendly and did an excellent job.
“The crew that did the work were friendly and did an excellent job. When they were done, everything was left clean and tidy.”
-
Crew is very efficient.
“Cleanliness of area worked and crew is very efficient.”
-
Completely satisfied.
“Completely satisfied.”
-
It was great!
“It was great! Especially with me not being on-site, the email communication, e-signatures, etc. was very helpful.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
Overall a great experience.
“They were early on the day of remediation, through and cleaned up perfectly overall a great experience.”
-
Great communication and speedy work.
“Great communication and speedy work.”
-
Great timeliness.
“Great timeliness.”
-
They were very clean
“They were very clean, on time and informed me of everything they were going to do.”
-
To me, you could not ask for more.
“Your team (and Mark in particular) was very informed about the process, communicated effectively in non-technical language, was immediately responsive to questions and most importantly, did what they said they would do and did it on time. To me, you could not ask for more.”
-
Great Communication & cost.
“Great Communication & cost.”
-
Always got back with me when I requested.
“Always got back with me when I requested.”
-
Jeremy Best not only did follow up with the owner but also coordinate with the apartment manager to get things done as smoothly as possible.
“Jeremy Best not only did follow up with the owner but also coordinate with the apartment manager to get things done as smoothly as possible.”
-
They were exceptional! Very good job cleaning up our major disaster.
“They were exceptional! Very good job cleaning up our major disaster.”
-
Communication was great, they where on time and very clean.
“Communication was great, they where on time and very clean.”
-
I was happy with all the services provided.
“I was happy with all the services provided.”
-
All was good and timely manner.
“All was good and timely manner.”
-
We were very pleased with the work done by Burns Environmental. Art and his helper arrived on time, explained what they were going to do, then worked steadily and cleaned up nicely at the end.
“We were very pleased with the work done by Burns Environmental. Art and his helper arrived on time, explained what they were going to do, then worked steadily and cleaned up nicely at the end.”
-
Great Communication.
“Great Communication.”
-
Professional.
“Professional.”
-
Timeliness, Cleanliness, Courtesy
“Timeliness, Cleanliness, Courtesy”
-
They are absolutely amazing!!
“Ruben and his team are superstars in my own humble opinion!! Ruben answeres his calls and returned every missed call very promptly! His professionalism is superb!! The job at my house was started the day he scheduled and was finished just as described. He and his team left my house in immaculate condition!! My husband and I are very appreciative and thankful for Ruben and his team of fantastic workers...they are absolutely amazing!!”
-
Great Team, everyone has been very responsive and done work in a timely manner.
“Great Team, everyone has been very responsive and done work in a timely manner.”
-
Great at Everything
“Great at Everything.”
-
Perfect
“Perfect”
-
Great Customer Service
“You guys were great.”
-
On Schedule
“On schedule, job accuracy, communication etc.”
-
Great Communication
“Great communication from Jack and great patience as my project start dragged on due to bank delays.”
-
Cleaned Up Perfectly
“I love that other than the obvious cut outs/work in our home, you would never know anyone was here. Everything is cleaned up perfectly.”
-
Great Communication
“Great Communication”
-
Great Job
“Great Job”
-
Great!
“Great Timeline, Communication, Service, Effectiveness, Care.”
-
Good Job
“They did a good job to clean any mess.”
-
Flexible, Creative, Committed
“Everyone on this team was very flexible, creative, and committed to making this project happen. This includes the Project Manager, Project Foreman, other workers, and administrative office. I consider this team the gold standard in customer service, project management, and project execution. I am very happy with their work and I would definitely hire them again.”
-
Prompt Service
“Pretty good communication and prompt service.”
-
Cleanliness!
“Cleanliness! If you didn’t know a crew was here working, you would never know!”
-
Guys were Great
“The Guys were great!”
-
Amazing!
“They are amazing!”
-
On Time, Good Communication, Clean
“On time, good communication, clean.”
-
Very Nice and Clean
“Everything worked fine. Very nice, clean!”
-
Good Job!
“Good job!”
-
Very easy to work with.
“Communication was phenomenal, very easy to work with.”
-
Great timeliness.
“Great timeliness.”
-
Great timeline
“Great timeline and customer service.”
-
They were absolutely wonderful.
“They were absolutely wonderful. Perfect. Timely, professional, and compassionate. Sean was so amazing. Can't give enough praise or thanks.”
-
All was great.
“All was great.”
-
Good communication.
“Good communication. Great job dealing with Insurance.”
-
All the workers were very nice.
“Started when they said they would, finished early. All the workers were very nice.”
-
Cleaned very well when they finished the job.
“They were always on time, great work and cleaned very well when they finished the job.”
-
Left workplace clean.
“Left workplace clean.”
-
Very friendly, respectful.
“The workers clean up behind themselves. Very friendly, respectful. Also, he answered all of my questions.”
-
Very knowledgeable
“I think the team that came was very well knowledgeable on what they were doing.”
-
Very quick responding on the initial assessment and removal.
“Very quick responding on the initial assessment and removal.”
-
I received great customer service.
“I received great customer service, and my project was completed with no issues.”
-
Great communication
“Great communication and worked really fast.”
-
The workers -Martin and his partner did a great job.
“The workers -Martin and his partner did a great job. They answered all my questions. They arrived on time they protected my property with a lot of plastic and they cleaned up after the abatement was completed.”
-
Very professional.
“They were on time, they took care in covering all the area (furniture & floors). They communicated well explaining any questions we had. Very professional.”
-
They did what they said they would do in a timely manner.
“They did what they said they would do in a timely manner.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
Great communication.
“Great communication.”
-
Thank you for allowing me to work with your team Ernie!
“I appreciated Jesse's communication. He was responsive, answered my questions, scheduled and sent contract over quickly. I appreciate Claudio and his team's hard work, efficiency at the job site, and cleanliness of the job site as well as them waiting onsite for post clearance results. Thank you for allowing me to work with your team Ernie!”
-
Great at explaining what they were doing.
“Great at explaining what they were doing.”
-
Everything was done very well.
“Everything was done very well. Art and his helper arrived on time, explained what they were going to do, then worked steadily and cleaned up nicely at the end.”
-
What more could one ask for? Excellent service!
“The technicians were on time, friendly and completed what was needed. What more could one ask for? Excellent service!”
-
Everything was fine.
“Everything was fine.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
We had great interaction with everyone.
“Communication was great. Working with us and giving us options that allowed us to not be displaced from our home was a huge help. We had great interaction with everyone.”
-
Ruben was amazing.
“Ruben was amazing. Very informative. He and his team delivered on time.”
-
Great timeliness.
“Great timeliness.”
-
Friendly customer service.
“Friendly customer service.”
-
I was really glad with the timeliness of the project.
“I was really glad with the timeliness of the project.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
The company followed homeowner regs and stayed in communication with me.
“I wasn't in my condo while the work was being done. The company followed homeowner regs and stayed in communication with me.”
-
Communicated and cleaned well.
“Antonio and crew were very thorough, conscientious, and did excellent work. Communicated and cleaned well.”
-
Great communication and cleanliness.
“Great communication and cleanliness.”
-
Overall great service.
“Communication was excellent. Timeliness was awesome. Overall great service.”
-
Great communication and team work.
“Great communication and team work.”
-
Great communication and cleanliness.
“Great communication and cleanliness.”
-
Everything was done correctly.
“Everything was done correctly.”
-
All was great.
“All was great.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
They cleaned up the abatement area as if nothing had happened to the wall.
“They cleaned up the abatement area as if nothing had happened to the wall.”
-
Everything was great.
“Everything was great - on time, clear about plan, right to the job, all work no play, neat as a pin.”
-
Done professionally and very well.
“Everything that they did was all done professionally and very well.”
-
Ruben went out of his way to work around some issues I had.
“Ruben went out of his way to work around some issues I had, finished on time and cleaned up after work was completed.”
-
Timeliness was great, communication was very pleasant.
“Timeliness was great, communication was very pleasant while team was here on-site; team cleaned up afterward.”
-
Good experience all around.
“Everything was done very well. Everyone was very nice and a pleasure to work with. Good experience all around.”
-
Workers were timely, professional and exceeded expectations.
“Workers were timely, professional and exceeded expectations.”
-
Efficiency, cleanliness and organization.
“Efficiency, cleanliness and organization.”
-
Yes on time.
“Yes on time.”
-
Communicated in a timely manner.
“Communicated in a timely manner and peformed to agreed upon project expectations!”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
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Great communication.
“Great communication.”
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On time, do a great job and your housekeeping is perfect.
“Well it's hard to improve when you're on time do a great job and your housekeeping is perfect.”
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Great cleanliness.
“Great cleanliness.”
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The work was completed in a timely manner.
“The employees did a great job and the work was completed in a timely manner. The site was thoroughly clean upon completion of the job.”
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Cleanliness and friendly.
“Cleanliness and friendly.”
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They worked hard to accomplish their task.
“Team was here on time and very polite. They worked hard to accomplish their task.”
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Delivered as promised.
“Excellent communication, on time and delivered as promised.”
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Workers did a great job.
“Workers did a great job & cleaned thoroughly and respect of property.”
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Just all around great!!
“They were quick, respectful, clean, friendly, responsible, just all around great!!”
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They were a great work team!
“The workmen were on time, clean, polite and professional, described what they would be doing, and cleaned up all their mess. They returned a couple days later to remove the containment wells. They were a great work team! Thanks Roberto!”
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Great communication.
“Great communication with me and talking to us every step of the way.”
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Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
Great Communication, Timeliness.
“Great Communication, Timeliness.”
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So professional and excellent communication.
“So professional and excellent communication.”
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Great in emailing updates.
“Great in emailing updates.”
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Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
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Good work ethic.
“Good work ethic.”
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Burns will be our first call!
“Everything went as well as I could have hope! Jack Hilweh was great to work with. He answered my calls and emails promptly, and always followed through when he told me he would do something. When we decide to renovate the rest of the house, Burns will be our first call!”
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Great communication, responsibility, cleanliness too.
“Great communication, responsibility, cleanliness too.”
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Perfect.
“Perfect.”
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Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
Great timeliness, communication.
“Great timeliness, communication.”
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Quick work on the removal.
“Cleanliness, quick work on the removal.”
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Great customer service
“Great customer service, virtually always available.”
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They were on time, efficient, and very cleanly
“They were on time, efficient, and very cleanly- - we had no dust. Thank you.”
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Mark was great!
“Mark was great! Communication was great!”
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Everything was great with no complaints
“To me everything was great with no complaints. They arrived quickly, started working, and addressed all questions/concerns.”
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Great timeliness.
“Great timeliness. quality of work.”
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Communication was great.
“Service was preformed on time, communication was great.”
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No issues
“Did what you were hired to do, no issues.”
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Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness. Crew arrived before starting time, told me what to expect and the work and cleaned up everything, never knew they were there.”
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Very smooth process
“Jack was very professional and knowledgeable. I felt all my questions were answered thoroughly before, during, and after the abatement. The workers themselves were friendly and took care of my property as best they could. Overall it was a very smooth process and I now have peace of mind that it was removed properly.”
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We are very happy!
“My service was exceptional. We are very happy!”
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Great cleaning, communication, good work.
“Great cleaning, communication, good work.”
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Fast and courteous
“Nothing they were fast and courteous.”
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Clear and fast communication
“Clear and fast communication with the field manager. Your technician showed up on time just as scheduled.”
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All good.
“All good.”
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They were very efficient at what they did.
“They were very efficient at what they did. They were on time, friendly, they had good vibes. They did the job pretty fast as well and not sloppy. The way they cleaned up after themselves was amazing.”
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Timely handling of the necessary tasks.
“Timely handling of the necessary tasks.”
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All was done well and quickly.
“All was done well and quickly.”
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Cleaned up in a timely manner.
“Cleaned up in a timely manner.”
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Their services were good.
“Their services were good.”
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Time was great and they left unit really clean.
“Time was great and they left unit really clean.”
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Great timeliness and cleanliness.
“Great timeliness and cleanliness.”
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Great communication.
“Great communication.”
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Cleanliness; friendly staff.
“Cleanliness; friendly staff.”
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Great time, commitment.
“Great time, commitment.”
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Great communication and timeliness.
“Great communication and timeliness.”
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Everything was great. Communication, friendliness, politeness, etc.
“There were no other problems. I guess I could have called and someone would have picked up the machine sooner. It didn't bother me being here once the noise was turned off. Everything was great. Communication, friendliness, politeness, etc.”
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BES was professional and kept me well informed during the whole process.
“BES was professional and kept me well informed during the whole process.”
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Great Timeliness, Communication, Cleanliness.
“Great Timeliness, Communication, Cleanliness.”
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It was a great great job.
“It was a great great job.”
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All communication and work was handled in a very professional timely manner. Communication was very good. Job was done in a timely fashion. Workers were courteous and finished the job quickly. Work area was left very clean.
“All communication and work was handled in a very professional timely manner. Communication was very good. Job was done in a timely fashion. Workers were courteous and finished the job quickly. Work area was left very clean.”
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All went well with me.
“All went well with me.”
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Crews were fast, and efficient.
“Crews were fast, and efficient.”
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Efficiency.
“Efficiency.”
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On time, good communication, cleanliness. Claudio was very helpful with problem solving our leaky pipe situation.
“On time, good communication, cleanliness. Claudio was very helpful with problem solving our leaky pipe situation.”
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Communication, availability, and completion of work with minimal disruption to the house.
“Communication, availability, and completion of work with minimal disruption to the house.”
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Great at the whole process beginning to end.
“Great at the whole process beginning to end.”
-
BES excelled in timeliness, communication, and support.
“Jack was very courteous and helpful. He went the extra mile to assist me through the process. BES excelled in timeliness, communication, and support.”
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Great effectiveness.
“Great effectiveness.”
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Very satisfied. Thanks.
“Very satisfied. Thanks.”
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Services were great.
“Services were great.”
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Timely, Professional, Knowledgeable & Clean.
“Timely, Professional, Knowledgeable & Clean.”
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Great communication.
“Great communication.”
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Thorough job.
“Thorough job.”
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Great communication and job was excellent.
“Great communication and job was excellent.”
-
Great Timeliness, Communication, Cleanliness.
“Great Timeliness, Communication, Cleanliness.”
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Great workmanship.
“Great workmanship.”
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Great timeliness and cleanliness.
“Great timeliness and cleanliness.”
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Great communication and excellent clean up upon completion.
“Great communication and excellent clean up upon completion.”
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On time, communicated well, cleaned up everything.
“On time, communicated well, cleaned up everything.”
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And, I thank you, I'm very grateful to have had the opportunity to work with you to make this experience lees traumatic.
“Everyone was most gracious, polite, answered all my questions & helped me understand the whole process of the damage. This was the first time I ever had an insurance claim; hopefully, I won't ever have another, but so far the companies I have had to deal with have been GREAT. And, I thank you, I'm very grateful to have had the opportunity to work with you to make this experience lees traumatic.”
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Great Timeliness, Communication, Cleanliness.
“Great Timeliness, Communication, Cleanliness.”
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The service was exceptional.
“The service was exceptional. They really made my experience Very,Very pleasant. Many Thanks.”
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Timeliness and fast!
“Timeliness and fast!”
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Great job!
“Great timeliness, communication, cleanliness. I was super impressed with the work you all did. Great job!”
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On time and quick.
“On time and quick.”
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Great job skills and cleanliness.
“Great job skills and cleanliness.”
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Clean, fast, polite.
“Clean, fast, polite.”
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Friendly, clean, responsive, and pleasant to work with!
“Friendly, clean, responsive, and pleasant to work with!”
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Thank you great job.
“Thank you great job.”
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THANK YOU FOR PROFESSIONALISM AND WORK COMPLETED.
“THANK YOU FOR PROFESSIONALISM AND WORK COMPLETED.”
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On time, polite, worked quickly and left the work area clean when they left.
“Jeremy accommodated my need to get to my home quickly to assess the situation. He was upfront about the work and estimated cost and put my mind at ease. Also, he scheduled the work in a timely mar. Victor and crew were great. On time, polite, worked quickly and left the work area clean when they left.”
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Great cleanliness and completion of project.
“Great cleanliness and completion of project.”
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Everything was top notch. Communication, delivery and quality of work.
“
Everything was top notch. Communication, delivery and quality of work.
” -
Set up right away, took down in a timely manor also.
“Set up right away, took down in a timely manor also.”
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BES did All the above (communication, cleanliness, timeliness) things were done excellently.
“BES did All the above (communication, cleanliness, timeliness) things were done excellently.”
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Crew arrived on time. Crew explained the process before beginning work.
“Crew arrived on time. Crew explained the process before beginning work.”
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They were friendly, polite, and cleaned everything up before they left!
“Mark was on time for the evaluation appointment and his service team were very prompt on the date of service. They were friendly, polite, and cleaned everything up before they left!”
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You did a Awesome job and we appreciate you.
“
You did a Awesome job and we appreciate you.
” -
Everything was done on time and good communication.
“
Everything was done on time and good communication.
” -
Burns environmental did everything correctly, professional and outstanding work.
“
Burns environmental did everything correctly, professional and outstanding work. I appreciated that burns environmental contacted us throughout the entire timeline and informed us when they were on the property, when work was being done and when it would be completed.
” -
Timely and done well.
“Timely and done well.”
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Service was timely and professional.
“Service was timely and professional.”
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The workers were AMAZING!!!!
“I have absolutely no complaints about the service; great customer service and quick response times. The workers were AMAZING!!!! They were very professional, their work area was clean, arrived on time and the work was finished before I knew it. They made sure to let me know what to expect for the next few days.”
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The team of workers you sent were on time every day they were here, they did the work efficiently. They were courteous and they did a great job of cleaning up after the work they did.
“The team of workers you sent were on time every day they were here, they did the work efficiently. They were courteous and they did a great job of cleaning up after the work they did.”
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Great Timeliness, Communication, Cleanliness.
“Great Timeliness, Communication, Cleanliness.”
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Timeliness and Cleanliness. Good finished product. Clear expectations.
“Timeliness and Cleanliness. Good finished product. Clear expectations.”
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Appointments on time. Clean. Friendly.
“Appointments on time. Clean. Friendly.”
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Excellent experience all around.
“Excellent experience all around. I got communication and accurate time table for the work. An excellent job on the additional laundry room I added to the project. The workers were fabulous being neat, respectful in spite of the horrible dirt found behind the cabinets, and careful from the start. I was so pleased that the smart lock I installed for this whole project worked great. I gave Omar the code and they got started even earlier than I anticipated. They left the area completely clean.”
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Great Timeliness, Communication, Cleanliness. Abatement Technicians.
“Great Timeliness, Communication, Cleanliness. Abatement Technicians.”
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Great communication, dealing with client.
“
Great communication, dealing with client.
” -
Work was started and completed on the same day.
“
Work was started and completed on the same day.
” -
Efficiency and cleanliness on day of service.
“Efficiency and cleanliness on day of service.”
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They were great in communicating timelines, were on time, professional, clean. Great service all around.
“
They were great in communicating timelines, were on time, professional, clean. Great service all around.
” -
Every employee was top grade attitude and friendliness. Thanks to everyone.
“Omar was easy to contact. Appreciated his keeping in touch. Martin was great to get everything out. He made special effort to cover boxes the packers wouldn't take just before the rain. Every employee was top grade attitude and friendliness. Thanks to everyone.”
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Great Timeliness, Communication, Cleanliness.
“Great Timeliness, Communication, Cleanliness.”
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Great timeliness, cleanliness, great communication and follow-up.
“Great timeliness, cleanliness, great communication and follow-up.”
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He came in on time by appointment schedule and explained good what was going on.
“He came in on time by appointment schedule and explained good what was going on.”
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Efficient and timely.
“Efficient and timely.”
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Crew showed up and where ready to start at time stated, they advised wife what and when was going to happen, communication was excellent.
“Crew showed up and where ready to start at time stated, they advised wife what and when was going to happen, communication was excellent. Job site was respected, and cleaned better than found.”
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Good communication, friendly services, & work done very well!
“
Good communication, friendly services, & work done very well!
” -
You guys are great! Great timeliness, communication, cleanliness, & great customer communication.
“
You guys are great! Great timeliness, communication, cleanliness, & great customer communication.
” -
Great communication.
“
Great communication.
” -
Timely, clean.
“Timely, clean.”
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Superb responsiveness, fantastic at accommodating our schedule, impeccable cleanup.
“
Superb responsiveness, fantastic at accommodating our schedule, impeccable cleanup.
” -
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Great cleanliness.
“Great cleanliness.”
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Great timeliness, cleanliness.
“
Great timeliness, cleanliness.
” -
Communication was excellent.
“Communication was excellent.”
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Mark's help with putting this job together really eased my concerns.
“
My job went perfect. Tomas and his crew were great. Mark's help with putting this job together really eased my concerns.
” -
Cleaned area before leaving completed job.
“Cleaned area before leaving completed job.”
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Great timeliness.
“Great timeliness.”
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Interaction with Omar was great.
“Interaction with Omar was great.”
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Great at communicating, scheduling, completing the work. Service was great.
“Great at communicating, scheduling, completing the work. Service was great.”
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Great service by Ruben. Great at scheduling the job.
“
Great service by Ruben. Great at scheduling the job.
” -
Excellent communication, great customer service, crew arrived on time and job completed on time, fantastic job cleaning up after all work completed.
“Excellent communication, great customer service, crew arrived on time and job completed on time, fantastic job cleaning up after all work completed.”
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Great cleanliness. Service was excellent.
“
Great cleanliness. Service was excellent.
” -
Everything was done professionally and quickly. Cleaned up any mess due to the work. Efficient and fast in their work.
“Everything was done professionally and quickly. Cleaned up any mess due to the work. Efficient and fast in their work.”
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We are very satisfied with everything, the way they conducted themselves.
“
We are very satisfied with everything, the way they conducted themselves.
” -
Great cleanliness, professionalism.
“Great cleanliness, professionalism.”
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Great cleanliness.
“Great cleanliness.”
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Great at explaining the procedure.
“Great at explaining the procedure.”
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The job was completed with excellence and integrity.
“
Mark Hollister was thorough, professional at all times and was available to answer my many questions. The job was completed with excellence and integrity. Mark was honest and very reasonable to deal with.
” -
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Everything was excellent!!
“
Everything was excellent!! Timely responses to all calls and emails and job was done sooner than expected.
” -
You provide outstanding services and communication.
“You provide outstanding services and communication. Mark Hollister is great and always right on the project.”
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Great at time, communication schedule.
“Great at time, communication schedule.”
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Employee showed up on time. Called before arrival.
“Employee showed up on time. Called before arrival.”
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Sean Miles, he is awesome/ great asset to your Co.
“Sean Miles, he is awesome/ great asset to your Co.”
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Great timeliness.
“Great timeliness.”
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On all three, communication, on time , cleanliness, informative team, thank you.
“On all three, communication, on time , cleanliness, informative team, thank you.”
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Great communication and cleanliness.
“Great communication and cleanliness. Mark makes everything possible to get the job done fast.”
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Jeremy was very professional yet personable.
“Jeremy was very professional yet personable. He was very cooperative and helpful in getting our issues resolved.”
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Timely, communication.
“Timely, communication.”
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The communication with us was great.
“
They came on time. The communication with us was great. Good job on clean up.
” -
Communication was the key
“Communication was the key, project manager Jack Hilweh did a marvelous job walking me through the process, and stayed in contact with me and my family until their task was complete. Also, Jack stepped in to help notify others, beyond his task, thanks.”
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Timeliness, good communication, very clean.
“
Timeliness, good communication, very clean.
” -
Great communication, on schedule, nice , clean, polite.
“Great communication, on schedule, nice , clean, polite.”
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Timeline, communication, friendliness, helpful, in and out in one day. A pleasure to work with.
“
Timeline, communication, friendliness, helpful, in and out in one day. A pleasure to work with.
” -
On time and cleaned up as expected.
“On time and cleaned up as expected.”
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On time and cleaned up as expected.
“On time and cleaned up as expected.”
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Great cleanliness, timeliness.
“Great cleanliness, timeliness.”
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Arrived for appointments on time, courtesy, cleanliness, no damage to adjacent décor.
“Arrived for appointments on time, courtesy, cleanliness, no damage to adjacent décor.”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Time was good, great communications. No surprises.
“Time was good, great communications. No surprises.”
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Timeliness and cleanliness.
“Timeliness and cleanliness.”
-
Timeliness and cleanliness.
“Timeliness and cleanliness.”
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Once job was started finished quickly.
“Once job was started finished quickly.”
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Great at making sure we understood the whole process completely.
“Great at making sure we understood the whole process completely.”
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I loved how thorough you were.
“
I loved how thorough you were. From the walls to the floors. Ventilation, and vacuuming up the dust. Thank you.
” -
Your team is good.
“Your team is good.”
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The communication thru this whole process has been absolutely wonderful.
“The communication thru this whole process has been absolutely wonderful. Everything was explained in detail and I knew what to expect.”
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The communication thru this whole process has been absolutely wonderful.
“The communication thru this whole process has been absolutely wonderful. Everything was explained in detail and I knew what to expect.”
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Great work all of you! Thank you.
“Sean was great, answering all my questions calmly and thoroughly. He and the workers, Tomas and Juan were here on time and worked through the day (without lunch!) to get the job done. They took pains to make things as comfortable as possible for my mother who is 96. Everything was sealed off perfectly and, once the job was done and the inspection passed, they cleaned up everything in a matter of minutes. Great work all of you! Thank you.”
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Communication was great.
“Communication was great. Crews showed up on time on the schedule date and were only in my house as long as needed to complete the project. They left no mess behind and took everything with them that they removed, ie tile, floorboards. Project Managers were very friendly and explained the process clearly.”
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Timeliness, communication, cleanliness, and very professional. Thank You, and God Bless!
“Timeliness, communication, cleanliness, and very professional. Thank You, and God Bless!”
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Did good work. All good workers!
“Did good work. All good workers!”
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Great communication, Jeremy was awesome.
“Great communication, Jeremy was awesome.”
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They were on time, got to work quickly, and cleaned up the area well.
“They were on time, got to work quickly, and cleaned up the area well.”
-
Timeliness, great communication and prompt clean up.
“Timeliness, great communication and prompt clean up.”
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Great communication.
“Great communication.”
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Your services are very professional, which we appreciate.
“Your services are very professional, which we appreciate.”
-
Great at on time, communication, cleanliness.
“Great at on time, communication, cleanliness.”
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Very good project manager and very thankful for his communication and timeliness.
“
Great customer service. Very good project manager and very thankful for his communication and timeliness. One of our water pipes cracked while Burns was working, they told us immediately, made sure no more water damage was done to our house, our project manager called us directly and apologized and assured us they’d have a plumber come fix it immediately. Well done even when problems arise.
” -
On time, friendly staff, quick work and great clean up.
“On time, friendly staff, quick work and great clean up. Martin Vargas and his assistant were very nice and respectful of our home.”
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Keep doing what you are doing.
“Keep doing what you are doing.”
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In a time we live that customer service has gone down the toilet your company has stood the test of time.
“In a time we live that customer service has gone down the toilet your company has stood the test of time. Always communicated via e-mail or a phone call to let us know what was happening and when to expect your staff. Always on time and was able to answer any questions we had. This was very comforting because we had never experienced or had a need for your type of service. Thank you.”
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Communicated and clean.
“Communicated and clean.”
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All of the above, timeliness, cleanliness, communication.
“All of the above, timeliness, cleanliness, communication, and they have a way with words that makes you feel comfortable, knowing although homeowners are going through a rough patch, BES will bring them one step closer to restoring their homes. I'm glad I met them early on as not only their ethics and quality of work but also, based on multiple bids from other vendors, their price beats the competition.”
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A great repair job.
“A great repair job.”
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Keep up the good work.
“Keep up the good work.”
-
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
-
Jeremy Best and his crew actually did an AMAZING JOB!
“Jeremy Best and his crew actually did an AMAZING JOB! Jeremy kept in contact with us throughout the whole process and also went an EXTRA 2 miles on top of everything else to make it even better!!!! ;) VERY PLEASED!! Thank you!”
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Great team, great communication and best of all. Good job!
“Great team, great communication and best of all. Good job!”
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Once they got started they worked very quickly.
“Once they got started they worked very quickly.”
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Communication, Speed.
“Communication, Speed.”
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On time, honest, responsible, clean.
“On time, honest, responsible, clean.”
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I will recommend your company to my family and friends.
“
The crew that came out to my home did an excellent job. I will recommend your company to my family and friends.
” -
Team was on time and even early when project started.
“Mark and his team were quick to respond and keep me updated on the progress of their work. Team was on time and even early when project started.”
-
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
-
Here on time and good communication. Took care of the missed item at the time of tear down.
“Here on time and good communication. Took care of the missed item at the time of tear down.”
-
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
-
They worked quickly and efficiently. They cleaned up when they were done.
“
They worked quickly and efficiently. They cleaned up when they were done.
” -
"Great communications."
“"Great communications."”
-
"Great timeliness, communication, and cleanliness."
“"Great timeliness, communication, and cleanliness."”
-
"Great timeliness, communication, and cleanliness."
“
"Great timeliness, communication, and cleanliness."
” -
"Antonio and Ernesto were fabulous, thank you!"
“
"They were great at timeliness, communication, cleanliness. Antonio and Ernesto were fabulous, thank you!"
” -
"Great communication. Excellent customer support and service. Keep up the great work."
“Great communication. Excellent customer support and service. Keep up the great work.”
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"Everything was great!"
“"Everything was great!"”
-
"Great timeliness, communications, cleanliness, professionalism. Timely, completed the job with great results."
“
"Great timeliness, communications, cleanliness, professionalism. Timely, completed the job with great results."
” -
"Great Customer service!!"
“
"Great Customer service!!"
” -
"Communication, cleanliness and friendliness."
“"Communication, cleanliness and friendliness."”
-
"Neatness and very polite."
“
"Neatness and very polite."
” -
"All the work was done in a timely manner."
“
"All the work was done in a timely manner."
” -
"They were organized, prompt, and took the job seriously. Good job!"
“"They were organized, prompt, and took the job seriously. Good job!"”
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Burns was very timely and helpful with information and work done
“Once the city permit was signed off...Burns was very timely and helpful with information and work done to get air clearance and clearance from manor alterations in the village. Both Antonio Sr.and Antonio did an excellent job. Thanks to Ruben and Salvador also.”
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Great communicators. Very prompt and punctual.
“Great communicators. Very prompt and punctual.”
-
BES was flexible with scheduling, communicating and cleanliness
“BES was flexible with scheduling, communicating and cleanliness...there was no damage to my ceiling after all the plastic sheeting was removed.”
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Excellent, prompt service and very professional.
“Excellent, prompt service and very professional.”
-
On time, friendly, thorough.
“On time, friendly, thorough.”
-
Communication was excellent once Guillermo took over.
“Quick and clean work. Communication was excellent once Guillermo took over.”
-
Did a good job with the repair work.
“Sean was very helpful in accommodating with our schedule. The crew leading by Antonio arrived on time and did a good job with the repair work.”
-
Great at everything.
“Great at everything.”
-
Very friendly and helpful with our situation. Work done in a timely manner.
“Very friendly and helpful with our situation. Work done in a timely manner.”
-
I definitely recommend them!
“This is the second time we have used Burns Environmental Services and they did a great job again. Their response was quick to give us an estimate and to schedule the work once we had the authorization of the insurance company. Everyone was a pleasure to work with again. The work was done well and quickly. I definitely recommend them!”
-
Jack is what kept us happy with this entire process and we greatly appreciate it
“Jack was very communicative on the steps needed next and broken everything down for us and the property owner. Jack is what kept us happy with this entire process and we greatly appreciate it.”
-
Very nice and informative.
“Very nice and informative.”
-
The crew was fast and worked together as a team.
“The crew was fast and worked together as a team.”
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Everything was great!
“Everything was great!”
-
This is the second time we have used Burns and they did a great job again.
“This is the second time we have used Burns and they did a great job again. Their response was quick to give us an estimate and to schedule the work once we had the authorization of the insurance company. Everyone was a pleasure to work with again. The work was done well and quickly.”
-
Great at ability to start and complete the job fast
“Great at ability to start and complete the job fast to minimize delays of the remodel project. Arrived on the scene and had a discussion of what was seen and discussed options, which we moved forward with that same day.”
-
I am happy with the service
“I am happy with the service. Thank you.”
-
Excellent Services
“Excellent Services.”
-
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Great communication
“Great communication, coordinating with the homeowners, professionalism.”
-
Burns work was timely and done well
“Burns work was timely and done well, and Mark Hollister was a pleasure to work with.”
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Cleanliness and very nice workers
“Cleanliness and very nice workers. The two gentlemen knew what they were doing and performed very well. They were very efficient and explained everything.”
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Very professional, reliable.
“Very professional, reliable. They were efficient and neat - cleaning up well afterwards.”
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Showed up on time. Good communication, good clean up
“Showed up on time. Good communication, good clean up”
-
They got in and got out. Did the job quickly.
“They got in and got out. Did the job quickly.”
-
Omar was very helpful and the crew was very professional
“Omar was very helpful and the crew was very professional”
-
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
-
Great timeliness, communication, and cleanliness
“Great timeliness, communication, and cleanliness.”
-
Great communication.
“Great communication.”
-
Great and professional staffworkers!
“Great and professional staffworkers.”
-
I can only say good things about Martin Vargas and his crew!
“I can only say good things about Martin Vargas and his crew.”
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Great timeliness, communication, and cleanliness!
“Great timeliness, communication, and cleanliness.”
-
Jeremy was the best!
“Jeremy was our project manager and he was the best. Everything went smoothly and I felt very informed.”
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They were very polite, and cleaned up the mess!
“They were here right on time, were very polite, and cleaned up the mess. I was very satisfied.”
-
Burns Environmental Services was so pleasant to deal with. Thank you Burns and your staff!
“Burns Environmental services was so pleasant to deal with in a really horrible situation, they were always so nice, professional and always communicated with us.. Thank you Burns and your staff.”
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Everything was very professional, clean, efficient and done in a timely manner!
“Everything was very professional, clean, efficient and done in a timely manner.”
-
Mark Hollister was easy to reach whenever I had a question!
“
Fair pricing, thorough work, excellent cleanup afterwards. Mark Hollister was easy to reach whenever i had a question.
” -
Great timeliness and cleanliness for sure!
“Great timeliness and cleanliness for sure.”
-
I was very pleased with the work and service of burns environmental!
“I was very pleased with the work and service of burns environmental.”
-
Great timeliness, communication, and cleanliness!
“Great timeliness, communication, and cleanliness!”
-
They did an excellent job!
“Great communication, and cleanliness. They did an excellent job.”
-
This is one highly professional company with obviously well-trained staff!
“This is one highly professional company with obviously well-trained staff.”
-
Cleanliness was very great!
“Cleanliness was very great!”
-
You guys were great!
“You guys were great!”
-
Everything was great. Very hard workers, thanks you!
“Everything was great. Very hard workers, thanks you!”
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Was on time at start of job...
“Was on time at start of job and completed total scope of work in five hours. Cleaned up and left everything in an acceptable condition.”
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Great communication.
“Great communication.”
-
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
-
Response to calls and questions were very good.
“Response to calls and questions were very good.”
-
Highly recommend Burns and Omar.
“Omar was efficient and very communicative. Highly recommend Burns and Omar.”
-
Everything went well!
“Everything went well!”
-
Ruben and his team did a great job in every area
“Ruben and his team did a great job in every area, doing the job. Raul taking the plastic off - a clean good job. Thank you. Really good communication.”
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Outstanding in every way...
“Outstanding in every way...professional, courteous, completely prompt and reliable.”
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Service was great!
“Service was great!”
-
10 out of 10
“Communication 10 out of 10. Cleanliness 10 out of 10. Timelines 10 out of 10. Professionalism 10 out of 10.”
-
Jeremy Was Very Professional and Cooperative!
“Very professional, cooperative. Jeremy is a delight to work with.”
-
Omar Was Great About Walking Us Through the Process!
“
Aside from the lack of communication when our project was finished the entire experience was great. But we were pretty panicked when we got a positive asbestos test but Omar was great about walking us through the process what was safe and what wasn’t and even helping to work around my husbands schedule."
” -
All good!
“All good!”
-
Timely and easy to understand!
“Timely, easy to understand and comfortable about the project being preformed.”
-
Super Clean and Fast!
“Did a terrific job removing debris left from fire. Super clean and fast. Making it possible to complete the job in a timely manner.”
-
Great Cleanliness!
“Great Cleanliness.”
-
Very Professional Team, and Very Attentive to Details!
“Very professional team and very attentive to details”
-
Very Happy With Jose!
“Jose and his crew were on time and very polite. I was very happy how clean they were.”
-
Clean, Informative, and Quick!
“They were very clean, informative and quick to complete the job to the best of the abilities.”
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Jeremy was so helpful and always able to answer my questions
“Jeremy was so helpful and always able to answer my questions. I would definitely recommend BES to others because everything was handled so well. Thank you Jeremy and the techs who took care of removing the asbestos.”
-
Crew was informative, completed work in a timely manner, left area clean
“Crew was informative, completed work in a timely manner, left area clean”
-
Your employees were all very friendly
“Your employees were all very friendly, clean and efficient. After we got clearance, you were able to send someone out right away (the very next morning) to take down the plastic. Excellent service”
-
Great Timeliness, Communication, Cleanliness.
“Great Timeliness, Communication, Cleanliness.”
-
The guys that came & completed the work we’re professional
“The guys that came & completed the work we’re professional and cleaned up after their work also informative thank you”
-
They were efficient, friendly, and explained the process
“They were efficient, friendly, and explained the process”
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All 3 individuals were friendly + did a great job.
“All 3 individuals were friendly + did a great job.”
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Very professional and courteous
“Very professional and courteous, Helpful with information and details of their procedures”
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The workers were kind, efficient and professional
“The workers were kind, efficient and professional”
-
Timeliness, communication, friendliness, cleaness
“Timeliness, communication, friendliness, cleaness. Polite & hard working, explained everything they were doing so I could understand it.”
-
You guys are great.
“You guys are great.”
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Thanks so much Burns! I'll definitely be recommending you.
“Communication was fantastic, and the place was left very clean. Thanks so much Burns! I'll definitely be recommending you.”
-
We were given thorough explanations of process.
“Pleased with take down/demo Quick response time once received approval from our Ins. Co. We were given thorough explanations of process.”
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Working with Burns was a pleasant experience during a difficult time for our family.
“Everyone was on time. They communicated well and were very accommodating. The site was cleaned before they left. The project manager, on-site workers, and office staff were competent, friendly and easy to work with. Working with Burns was a pleasant experience during a difficult time for our family.”
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The work was performed in clean & timely manner.
“The work was performed in clean & timely manner.”
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First class service from start to finish!!
“First class service from start to finish!! I strongly recommend Burns Environmental Services!”
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Jack was outstanding. He was very knowledgeable in the project and represented Burns in a very professional manner.
“Jack was outstanding. He was very knowledgeable in the project and represented Burns in a very professional manner.”
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Arrived on time and the personnel were efficient and respectful of our home. Left it clean.
“Arrived on time and the personnel were efficient and respectful of our home. Left it clean.”
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Very polite and professional. Crew was also outstanding.
“Great communication. Jack answered all my calls, answered all my questions. Very polite and professional. Crew was also outstanding.”
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They were on there A game in all areas!
“They were on there A game in all areas!”
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Excellent communication and coordination...
“Excellent communication and coordination of efforts to perform work under a challenging environment.”
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Very positive.
“Great timeliness, communication, and cleanliness. Very positive.”
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I was happy with our service.
“I was happy with our service.”
-
You guys did an amazing job.
“You guys did an amazing job. Clean, quick, and professional.”
-
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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You guys did great, respected my house, my family, and my space.
“You guys did great, respected my house, my family, and my space. You were timely clean and Omar communicated with us very well. Thank you Burns environmental. For making our nightmare a little easier to get through.”
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Thank you for making a tough job look easy.
“All of the above! I appreciated how quickly Sean answered his phone and text messages. The office staff was excellent too. I also appreciated how quickly our job was scheduled and completed, even with the holidays. Very friendly and professional staff. Thank you for making a tough job look easy.”
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Quick, friendly, clean services.
“Quick, friendly, clean services.”
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Good service and wonderful finish.
“Good service and wonderful finish.”
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On time, great communication, clean.
“On time, great communication, clean.”
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Fast and friendly service.
“Fast and friendly service.”
-
Professional, friendly, timely.
“Professional, friendly, timely.”
-
On time, communicated, neat, Etc
“On time, communicated, neat, Etc”
-
Everything was great
“Everything was great”
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Everything was well done.
“Everything was well done.”
-
Great timeliness, communication, and cleanliness
“Great timeliness, communication, and cleanliness”
-
Great Communication
“Great Communication”
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Efficient and hard working
“Timeliness, they were even early. Kindness, so nice and friendly and explained things well. Efficient and hard working”
-
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Work was done in a timely manner
“Work was done in a timely manner and the person who picked up the equipment was very helpful. Also, great appreciate Sean Miles helping us through the entire process with the insurance company”
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So nice, on time, and gets the job done
“So nice, on time, and gets the job done”
-
"Great communication."
“"Great communication."”
-
"Great at following through."
“"Great at following through."”
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"Fast work!"
“"Fast work!"”
-
"Everything from beginning to end was on point. Ryan and Guillermo were very helpful and understanding with me."
“"Everything from beginning to end was on point. Ryan and Guillermo were very helpful and understanding with me."”
-
"Very good and professional."
“"Very good and professional."”
-
"Professional, clean, friendly, thorough, informative."
“"Professional, clean, friendly, thorough, informative."”
-
"Work was completed in less time than scheduled and the results were exactly as needed."
“"Work was completed in less time than scheduled and the results were exactly as needed."”
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"All was very good/excellent!"
“"All was very good/excellent!"”
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"All employees were extremely polite and prompt. Very professional at every step."
“"All employees were extremely polite and prompt. Very professional at every step."”
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"Work crew was very friendly and respectful. High efficient and work done in a timely fashion. Most definitely would recommend them to family and friends."
“"Work crew was very friendly and respectful. High efficient and work done in a timely fashion. Most definitely would recommend them to family and friends."”
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"Friendly technician. Good communication."
“"Friendly technician. Good communication."”
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"Did an awesome job."
“"Did an awesome job."”
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"Great cleanliness."
“"Great cleanliness."”
-
"Great communication."
“"Great communication."”
-
"On time, cleanliness, polite, communication was all great!!"
“"On time, cleanliness, polite, communication was all great!!"”
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"So professional and yet caring."
“"I haven't dealt with a company before that really does care about the customer. From Jeremey to the men that came to work on the house. So professional and yet caring. Thank you so much for everything."
” -
"Great work!"
“"Amazing customer service from Ryan. The technicians including Eduardo were professional, on time, and very efficient. Great work!"”
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"They were great!"
“"They were great!"”
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"Quick."
“
"Quick."
” -
"Appointment was scheduled in a timely manner. Everything went great."
“"Appointment was scheduled in a timely manner. Everything went great."”
-
"Great at responding to inquiries."
“"Great at responding to inquiries."”
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"They were very professional and did a great job."
“"They were very professional and did a great job."”
-
"Everything was great. Everyone was very helpful."
“
"Everything was great. Everyone was very helpful."” -
"I feel everything was handled in a very professional mannerism that came in they did their job they were clean and things look better even with the holes in the wall and it was before."
“"I feel everything was handled in a very professional mannerism that came in they did their job they were clean and things look better even with the holes in the wall and it was before."”
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"Great at everything."
“"Great at everything."”
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"The technicians were very clean while working and again communicated everything that they were doing and answered all of my questions."
“"The technicians were very clean while working and again communicated everything that they were doing and answered all of my questions."”
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"The service was done in the amount of time that was stated at the beginning."
“"The service was done in the amount of time that was stated at the beginning."”
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"They were great. They did their job and cleaned up great. Very nice people, very friendly, and kind."
“"They were great. They did their job and cleaned up great. Very nice people, very friendly, and kind."”
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"Great communication! Only thing I have to say about this is Sean should not apologize for calling to keep customer updated. I didn't perceive his calls as an imposition KUDOS to Sean!!"
“
"Great communication! Only thing I have to say about this is Sean should not apologize for calling to keep customer updated.
I didn't perceive his calls as an imposition KUDOS to Sean!!"
” -
"If asked I would absolutely refer Burns Environmental."
“"If asked I would absolutely refer Burns Environmental."”
-
"Great timeliness."
“"Great timeliness."”
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"Mark is a real professional. He is easy to communicate with; kept me up to date and as best as I could tell, worked well with the other entities involved in the process."
“"Mark is a real professional. He is easy to communicate with; kept me up to date and as best as I could tell, worked well with the other entities involved in the process."”
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"Great timeliness and communication."
“"Great timeliness and communication."”
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"Great communications Customers have little knowledge of the process and your team answered all our questions."
“"Great communications Customers have little knowledge of the process and your team answered all our questions."”
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"They were timely, polite, communicated what they were going to do and very efficient."
“"They were timely, polite, communicated what they were going to do and very efficient."”
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"They are super fast great communication and very very helpful."
“"They are super fast great communication and very very helpful."”
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"Quick."
“"Quick."”
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"Fast efficient and very clean. Made the cleanup easy for my family."
“"Fast efficient and very clean. Made the cleanup easy for my family."”
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"Polite, timely and efficient. Cleaned up after work was completed."
“"Polite, timely and efficient. Cleaned up after work was completed."”
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"Great at time, communication cleaning."
“"Great at time, communication cleaning."”
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"BES handled the job on a timely manner, finished in one day, clean job."
“"BES handled the job on a timely manner, finished in one day, clean job."”
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"Great at everything! I have zero complaints. Everything was done in a timely manner. Would recommend them + use them if needed."
“"Great at everything! I have zero complaints. Everything was done in a timely manner. Would recommend them + use them if needed."”
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Did a great job all around. Very pleased.
“Did a great job all around. Very pleased.”
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Burns was quick to come out, provide and estimate and communicated timely. They were so good at what they did and they were very professional.
“Burns was quick to come out, provide and estimate and communicated timely. They were so good at what they did and they were very professional.”
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Everything went smoothly from communication at the beginning of the job until the end. All my questions got answered and they were very friendly. It was a very scary situation not knowing the process and details that go into the job, but it helped relieve
“Everything went smoothly from communication at the beginning of the job until the end. All my questions got answered and they were very friendly. It was a very scary situation not knowing the process and details that go into the job, but it helped relieve some of thats stress having a trust worthy company. Thank you guys! I appreciate you!”
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They were on time, cleaned up after the job. Answered all questions. And very professional.
“They were on time, cleaned up after the job. Answered all questions. And very professional.”
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Great timeliness and communication.
“Great timeliness and communication.”
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Fast service and clean.
“Fast service and clean.”
-
Mark Hollister and Burns Environmental were great. Very organized and timely. Communication was great.
“Mark Hollister and Burns Environmental were great. Very organized and timely. Communication was great.”
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Great timeliness.
“Great timeliness.”
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Everything was perfect. Communication was more than amazing, project was completed earlier than estimated, and my home was left very clean. I have absolutely no complaints.
“Everything was perfect. Communication was more than amazing, project was completed earlier than estimated, and my home was left very clean. I have absolutely no complaints.”
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Responsive, respectful to the property, and punctual.
“Responsive, respectful to the property, and punctual.”
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Work was completed on schedule and within budget, in a professional manner.
“Work was completed on schedule and within budget, in a professional manner.”
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Great service all around.
“Great service all around.”
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The speed and flexibility of service. I hope we don't have to have our house treated again but if we do Burns is the only company I would call to handle this kind of work
“The speed and flexibility of service. I hope we don't have to have our house treated again but if we do Burns is the only company I would call to handle this kind of work”
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The team came on time, worked diligently, did an excellent job and did a good job cleaning up.
“The team came on time, worked diligently, did an excellent job and did a good job cleaning up.”
-
Great communication, timeliness, and cleanliness.
“Great communication, timeliness, and cleanliness.”
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Timeliness, good work as far as I can tell.
“Timeliness, good work as far as I can tell.”
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Sean and Martin did a great job for us. Always available. Martin made a special trip back to our site after hours to take care of a minor false smoke alarm issue. Well done!
“Sean and Martin did a great job for us. Always available. Martin made a special trip back to our site after hours to take care of a minor false smoke alarm issue. Well done!”
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Down to earth people working together. Best of all has common sense and no nonsense.
“Down to earth people working together. Best of all has common sense and no nonsense.”
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Timeliness Jeremy was very responsive and communicated his progress.
“Timeliness Jeremy was very responsive and communicated his progress.”
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Timely communications, prompt scheduling, on-time arrival. Diligent and competent work. Efficient and effective clean up. Antonio and Antonio were friendly, hardworking, clean, and went the extra mile to ensure we were happy with the results.
“Timely communications, prompt scheduling, on-time arrival. Diligent and competent work. Efficient and effective clean up. Antonio and Antonio were friendly, hardworking, clean, and went the extra mile to ensure we were happy with the results.”
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Great timeliness, communication, cleanliness.
“Great timeliness, communication, cleanliness.”
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Very professional. Started work within a reasonable amount of time. Completed work as stated to me. Would recommend them completely.
“Very professional. Started work within a reasonable amount of time. Completed work as stated to me. Would recommend them completely.”
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Your guys were great--on time and professional, left the building clean.
“Your guys were great--on time and professional, left the building clean.”
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Communication, cleanliness.
“Communication, cleanliness.”
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"On time, communication, and fast."
“"On time, communication, and fast."”
-
"Keep up the good work."
“"Keep up the good work."”
-
"We're on time did an excellent job. Very clean. Very professional and courteous."
“"We're on time did an excellent job. Very clean. Very professional and courteous."”
-
"Great communication, fast service, And friendly technicians."
“"Great communication, fast service, And friendly technicians."”
-
"On time, very clean good work."
“"On time, very clean good work."”
-
"Sean made a difficult situation much easier to deal with. He was very patient with me and all my questions. Also the office staff was nice on the phone."
“"Sean made a difficult situation much easier to deal with. He was very patient with me and all my questions. Also the office staff was nice on the phone."”
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"You did a great job and fulfilled our request. We only needed you to complete abatement of the drywall! Thanks so much and will keep you in mind for any future abatement needed."
“
"You did a great job and fulfilled our request. We only needed you to complete abatement of the drywall!
Thanks so much and will keep you in mind for any future abatement needed."
” -
"Communication is fantastic and they got the job done quickly and with great quality work."
“"Communication is fantastic and they got the job done quickly and with great quality work."”
-
"Very quick, good communication, polite."
“"Very quick, good communication, polite."”
-
Efficient in and out, thorough job.
“Efficient in and out, thorough job.”
-
Great timeliness, cleanliness, and communication!
“Great timeliness, cleanliness, and communication!”
-
Prompt.
“Prompt.”
-
Very competent crew.
“Very competent crew.”
-
Very competent crew.
“Very competent crew.”
-
The team did a great job. They were well organized, clean, efficient.
“The team did a great job. They were well organized, clean, efficient.”
-
The service is exceptional.
“The service is exceptional.”
-
Timeliness, great communication. Did what they said.
“Timeliness, great communication. Did what they said.”
-
Very communicative. Appreciate that.
“Very communicative. Appreciate that.”
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Great at everything! Great job.
“Great at everything! Great job.”
-
All was very good.
“All was very good.”
-
They did an excellent job.
“They did an excellent job.”
-
Once the job was started, it was done in a timely manner.
“Once the job was started, it was done in a timely manner.”
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Very professional and quick. I recommend BES to any family member.
“Very professional and quick. I recommend BES to any family member.”
-
Sean was amazing from beginning to the end of the abatement process! All workers I came in contact with were professional and courteous.
“Sean was amazing from beginning to the end of the abatement process! All workers I came in contact with were professional and courteous.”
-
Punctual, professional, courteous, showed great concern and expertise.
“Punctual, professional, courteous, showed great concern and expertise.”
-
They were flexible when working with my schedule.
“
They were flexible when working with my schedule. They worked within the timeline to allow work to be done by the contractors.
” -
Truly a 10 out of 10.
“
It was surreal to actually have someone contact us, contact the insurance company, keep in the loop with 911 Restoration. Jack is a great example of how customer service and follow through is supposed to be. Jack, his team and your company made the water damage situation not a horrible experience. Truly a 10 out of 10.
” -
All good. Keep up the good work.
“All good. Keep up the good work.”
-
All service was excellent.
“All service was excellent. They arrived on time and got the work done in a timely manner.”
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We're on time did an excellent job. Very clean.
“We're on time did an excellent job. Very clean.”
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Wish they were general contractors too!
“Great at everything, start to finish. Wish they were general contractors too!”
-
Prompt, kept us informed, and efficient.
“
Prompt, kept us informed, and efficient.
” -
When I reach out to Ryan for a job he responds right away...
“
Great at everything, when I reach out to Ryan for a job he responds right away. When our team follows up after abatement everything is very clean.
” -
They were quick and professional.
“They were quick and professional.”
-
Great cleanliness, communication, pleasant working crew
“Great cleanliness, communication, pleasant working crew.”
-
Ryan was great with communication
“Ryan was great with communication.”
-
Ryan was very knowledgeable.
“Ryan kept me informed as what was going to happen as far as the abatement. He returned phone calls and e-mails in a very timely manner. Ryan was very knowledgeable.”
-
The crew were all professional and did a good job...
“The crew were all professional and did a good job, and for a customer to have to go through the stress and inconvenience of water/flood damage, these things help to allay their stress.”
-
Great timeliness, communication, and cleanliness
“Great timeliness, communication, and cleanliness.”
-
Great work in all areas each and every time.
“Great work in all areas each and every time.”
-
Great timelines and cleanliness
“Great timelines and cleanliness.”
-
Excellent. Mark Hollister went above and beyond to help me. He is kind, compassionate & patient.
“Excellent. Mark Hollister went above and beyond to help me. He is kind, compassionate & patient.”
-
Quick, thorough, and clean.
“Quick, thorough, and clean.”
-
All team members are efficient.
“All team members are efficient.”
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Beautifully run!!!! I will refer if anyone needs you. 100%
“Great response, timely manner, informative. Over and above service. All clean. All good! Beautifully run!!!! I will refer if anyone needs you. 100% Thank you so much.”
-
Art communictes well and professional.
“Timely, communicate schedule and general anticipation of work expected, clean, professional, swift, attention to detail, Art communictes well and professional. Jose very good worker and assistant.”
-
They were timely and professional.
“They were timely and professional.”
-
The team showed up early to the job and the time frame for tear down was accurate as well.
“
Timeliness and communication: Jack provided great time frames and kept us updated along the way. The team showed up early to the job and the time frame for tear down was accurate as well. Jack was great at answering questions and explaining the process to us. We felt comfortable using Burns because of his service, care and knowledge.
The crew did a great job setting up and explaining the job. The gentleman that did the tear down even vacuumed up residue from the tear down. I was very pleased that he took the time to do that despite my gutted home looking like a war zone. He made sure the areas the crew worked on looked better than when work started.
” -
Great at cleaning up the house after the work.
“Great at cleaning up the house after the work.”
-
Always a great experience using Burns.
“Always a great experience using Burns.”
-
Arrived early and ready to go, polite, fast, they were respectful of our home, cleaned, vacuumed up after themselves, easy to get along with, explained everything.
“Arrived early and ready to go, polite, fast, they were respectful of our home, cleaned, vacuumed up after themselves, easy to get along with, explained everything.”
-
Great at being able to come earlier due to a cancellation.
“Great at being able to come earlier due to a cancellation.”
-
Project manager Sean Miles - great communicator, personable, professional!
“Project manager Sean Miles - great communicator, personable, professional!”
-
Great timeliness, communication, and cleanliness. I was very impressed.
“Great timeliness, communication, and cleanliness. I was very impressed.”
-
Prompt, honest, and reliable.
“Prompt, honest, and reliable.”
-
I felt very secured. Thank you.
“BES did great with the staff. Victor and his partner were very nice and great with keeping the area contained. I felt very secured. Thank you.”
-
Very clean and thorough. Well mannered workers, and very friendly.
“Very clean and thorough. Well mannered workers, and very friendly.”
-
Fine as done.
“Fine as done.”
-
Very good cleanliness.
“Very good cleanliness.”
-
Everything ran very smoothly, no complaints.
“Everything ran very smoothly, no complaints.”
-
All was great. Timeliness, professionalism, courteous, clean.
“All was great. Timeliness, professionalism, courteous, clean.”
-
Great at completing the action work.
“Great at completing the action work.”
-
Communication and cleanliness were great. Plus the staff involved were straightforward, approachable, and nice to work with.
“Communication and cleanliness were great. Plus the staff involved were straightforward, approachable, and nice to work with.”
-
Very professional.
-
Great communication and cleanliness.
“Great communication and cleanliness.”
-
Company was great and really worked with me to get the job done the next day
“Company was great and really worked with me to get the job done the next day”
-
Communication and timing has been great.
“Communication and timing has been great. Jack is very attentive.”
-
I’m 100% satisfied.
“I’m 100% satisfied.”
-
Very professional in my time of need!!!
“Very professional in my time of need!!!”
-
I was pleased with service.
“I was pleased with service.”
-
On time and in time.
“On time and in time.”
-
Good job Miguel and Victor.
“Good job Miguel and Victor.”
-
Very very professional and very very clean after job was complete. Thanks.
“Very very professional and very very clean after job was complete. Thanks.”
-
Polite, communicated well!
“Polite, communicated well!”
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I'm very pleased with how the job site was left.
“Everyone who came from Bashir to the young man taking down the "tent" were very professional and courteous. Communication from Bashier was excellent. I'm very pleased with how the job site was left.”
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Thank you for the service your company performed for me
“Thank you for the service your company performed for me. I want to especially thank Ruben and his crew for not only doing a great job, but also for doing an excellent clean-up when they were done.”
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I have used them a few times for various projects and have always been extremely happy.
“
These guys show up on time, have a small footprint, and the work is incredibly clean. I have used them a few times for various projects and have always been extremely happy.
” -
They provided an excellent service.
“They provided an excellent service.”
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Great company overall.
“Great company overall.”
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I was especially happy to work with Mark Hollister. He was attentive and accessible
“I was especially happy to work with Mark Hollister. He was attentive and accessible”
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Quick work.
“Quick work.”
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Did the work as fast as the insurance company allowed.
“
Did the work as fast as the insurance company allowed. I required additional work that was not covered by the insurance claim. This job was billed directly to me and seemed to be very reasonable.
” -
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Victor and your company are very professional.
“Victor and your company are very professional.”
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The two guys were on time, efficient, and explained what they were doing.
“The two guys were on time, efficient, and explained what they were doing. After the work was complete, they gave us a status of the condition of the vents.”
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Timeliness, complete with care.
“Timeliness, complete with care.”
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Great communication, job completion, and cleanliness.
“Great communication, job completion, and cleanliness.”
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Great communication with clients and service.
“Great communication with clients and service.”
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The staff that came to do my job was very courteous and did a thorough cleaning job.
“The staff that came to do my job was very courteous and did a thorough cleaning job.”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Great at getting the job brought to completion through an effective and professional process.
“Great at getting the job brought to completion through an effective and professional process.”
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I am extremely happy and relieved Insurance recommended I use you.
“When company set up a time they were punctual. BES either communicated via email and phone which I was grateful to receive as I am not always looking in computer. In spite of the amount of tear down that had to be done. My home was left immaculate when each step was finished. Thank you BES. I am extremely happy and relieved Insurance recommended I use you.”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Timeliness and cleanliness.
“Timeliness and cleanliness.”
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Crew arrived on time. Explained and went over work to be done. Removed and cleaned everything when they were finished.
“Crew arrived on time. Explained and went over work to be done. Removed and cleaned everything when they were finished.”
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Great timeliness and cleanliness.
“Great timeliness and cleanliness.”
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The work was done quickly and clean.
“The work was done quickly and clean. Jeremey was very helpful. He always took my call and answered any questions I had.”
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Great timeliness and speed.
“Great timeliness and speed.”
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The day the job started, the crew was very informative, polite and clean.
“The day the job started, the crew was very informative, polite and clean.”
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I received five star service from Ryan and Company!
“I received five star service from Ryan and Company! They did an awesome job clearing my garage and keeping me safe. Ryan kept me posted every step of the way. He went over and beyond the call of duty! Hooray to Ryan.”
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You guys were great. Timely and courteous. Very professional.
“You guys were great. Timely and courteous. Very professional.”
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Great at everything!
“Great at everything!”
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On time. Worked quickly considering the work needed to be done.
“On time. Worked quickly considering the work needed to be done.”
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This is our second time using Burns and each time has gone well.
“This is our second time using Burns and each time has gone well. Staff are professional and helpful, and processing paperwork and so on has been seamless.”
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Communication. Ryan kept me informed and everything happened just like he explained and on time as he committed.
“Communication. Ryan kept me informed and everything happened just like he explained and on time as he committed.”
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Appreciated being copied on e-mails to the claim agent to keep me in the loop.
“Appreciated being copied on e-mails to the claim agent to keep me in the loop.”
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Great timeliness, communication, and cleanliness, professional. I received great service.
“Great timeliness, communication, and cleanliness, professional. I received great service.”
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For sure I will recommend to all my friends no issue at all.
“Mr. Sean Miles explains well the scope of work and did job very good, once he committed time and day his staff was here on time and follow the procedure in place do the job. For sure I will recommend to all my friends no issue at all.”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Communication, Cleanliness, Professionalism, Fast
“Communication, Cleanliness, Professionalism, Fast”
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Great in connecting all the necessary parties, communication and putting the homeowner at ease.
“Great in connecting all the necessary parties, communication and putting the homeowner at ease.”
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The workers were very nice & quick on the job.
“The workers were very nice & quick on the job.”
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All great communication.
“All great communication.”
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Crew was at the house when scheduled, communication was exceptional, questions were answered in detail and promptly. House was left very clean
“Crew was at the house when scheduled, communication was exceptional, questions were answered in detail and promptly. House was left very clean”
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Professional attitude of project manager
“Professional attitude of project manager”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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I am extremely satisfied. Thank you.
“Great timeliness, communication, and cleanliness. I am extremely satisfied. Thank you.”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Friendly service, clean, efficient, knowledgeable and flexible to the customer's needs.
“Friendly service, clean, efficient, knowledgeable and flexible to the customer's needs.”
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Mark always returned my calls and did his best to answer all my questions and put me at ease in a very stressful time.
“Mark always returned my calls and did his best to answer all my questions and put me at ease in a very stressful time.”
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Great communication.
“Great communication.”
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BES was able to beat other bids and was so honest and trustworthy
“Jeremy was so quick to respond even while on vacation. He provided invaluable expertise on the process and confirmed that other we were told wrong information by other abatement companies. Ryan was so friendly, helpful, and responsive. They finished the project thru and was terrific. BES is the best and i am so grateful i found you. I just wish I had found you sooner. BES was able to beat other bids and was so honest and trustworthy. thank you thank you!”
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Arrived on time.
“
Arrived on time. Let me know what was happening and left the salon very clean.
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Timely response and completion.
“Timely response and completion.”
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Arrived promptly, very polite, & communicated well.
“
Arrived promptly, very polite, & communicated well. Left area even cleaner than what was there prior to the start of work.
” -
Work was quick and clean.
“Work was quick and clean. Barrier was well done and removed without damage.”
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Great efficiency.
“Great efficiency.
” -
Great communication and agreement of all needed work with the project manager
“Great communication and agreement of all needed work with the project manager. Timely schedule of appointment. Preparation before the work was done and cleaning all areas after the work was performed. Thank you!”
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They were here everyday and worked hard
“They were here everyday and worked hard. They kept the outside area clean. I don't yet know about the inside.”
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Great timeliness, communication, cleanliness.
“Great timeliness, communication, cleanliness.”
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Very proper timeline and cleanliness.
“Very proper timeline and cleanliness.”
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I especially appreciated the calls 30 mins before arrival
“Everything. I especially appreciated the calls 30 mins before arrival.”
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Sean Miles was really helpful
“Sean Miles was really helpful. Great employee.”
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Very professional and good communication.
“
Things went well. Very professional and good communication.
” -
Good job overall.
“Good job overall.”
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BES excelled in communicating with me during this process.
“BES excelled in communicating with me during this process.”
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Jack was great at explaining to me what was going on.
“Jack was great at explaining to me what was going on. Cleanliness was also great.”
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Great service and friendly CREW.
“Great service and friendly CREW.”
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Timely work.
“Timely work.”
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BES does great in flexible schedules, timeliness and cleaning up.
“BES does great in flexible schedules, timeliness and cleaning up.”
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Job went so smooth and right on schedule.
“Job went so smooth and right on schedule. Super clean workers who dive in and just get it done.”
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Very accommodating, professional, and courteous.
“Very accommodating, professional, and courteous.”
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Communication was great and follow up. The whole staff was awesome.
“
Communication was great and follow up. The whole staff was awesome.
” -
Took great care of my home
“Arrived earlier than mentioned which was great. Worked quickly and efficiently. Were polite and professional. Took great care of my home when moving equipment in and out. Kept me informed of the process throughout. Ruben was available for any and all questions and made me feel much more comfortable with a stressful situation.”
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Service was good.
“Service was good.”
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Great timeliness, communication, coordination, patience.
“Great timeliness, communication, coordination, patience.”
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They were early, worked quickly, and were professional.
“They were early, worked quickly, and were professional.”
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Everything in one day!
“Burns was able to come into our house and remove everything in one day!”
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Very reliable and easy to work with. Ruben was very helpful.
“Very reliable and easy to work with. Ruben was very helpful.”
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Great communication, cleanliness.
“
Great communication, cleanliness.
” -
Very Professional
“
Great timeliness, communication, cleanliness. Everything very professional.
” -
Excellent Communication
“Your team went above and beyond in all ways! excellent communication!!!”
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Exceptional
“All aspects of the service were exceptional.”
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Hard workers
“Arrived when stated, got done same day, also of any problem or issue. Foreman was great, and team worked hard.”
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100% satisfied
“BES had good timeliness with scheduling the work to be done, Sean was great with communication, with me and Ruben's team of workers were professional and cleaned up everything once the job was completed. I am 100% satisfied.”
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Couldn't ask for a better service.
“
They were all so great at everything... timeliness, communication and cleaning couldn't ask for a better service.
” -
Great timeliness, communication, cleanliness.
“Great timeliness, communication, cleanliness.”
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Very kind, very professional, and always have an upbeat & positive attitude.
“Ruben was on time w/appointments & calls, very kind, very professional, and always had an upbeat & positive attitude. He was very efficient in his work & was on top of all communications w/myself, TK Daniels, & State Farm. He would call & communicate the process w/me very well. He was a pleasure to work with. Jaime & crew was on time, very professional, dressed like a crew all were clean cut professionally dressed appropriately for the job. They were very thorough and clean, communicated w/me where & what they were doing from the beginning & worked efficiently & hard the entire time. They all worked very well as a team & they did not ever mess around or ever stop & socialize. Never once did they make me feel uncomfortable in my home & they did not bother me once. This company overall is a great company, ran very well like a well oiled machine. Everyone is very nice, gets the job done, and is very professional. I would highly recommend them to anyone needing these services. Thank you!”
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On Time
“First I like they came out on time. Then, I like that Eduardo Estrada answers my questions. All three guys work well together. For clean up I can't see with the plastic up, but by bags they takeout to the truck, good.”
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Very clean and thorough. Very professional and awesome work!
“
Very clean and thorough. Very professional and awesome work!
” -
Very professional and respectful.
“Very professional and respectful.”
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Great timeliness, communication, cleanliness.
“Great timeliness, communication, cleanliness.”
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All services were fine. Repairmen were very punctual and very clean.
“All services were fine. Repairmen were very punctual and very clean.”
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Communication was exceptional
“Communication was exceptional”
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Great cleanliness.
“
Great cleanliness.
” -
Good job.
“Good job.”
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Very good communication, very clean work.
“Very good communication, very clean work. Thanks.”
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Very professional and left the construction cite very clean.
“Very professional and left the construction cite very clean.”
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Communication was great.
“Communication was great.”
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Good customer relations in communicating, cleanliness, and being on time.
“Good customer relations in communicating, cleanliness, and being on time.”
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On time and respectful!
“On time and respectful. Ryan was great at communicating and answering questions. Very accessible.”
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BES was timely in completing the project and were great about communicating the timeline for completion.
“BES was timely in completing the project and were great about communicating the timeline for completion.”
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Great at working with the customer and insurance agent to meet the intent of the job and completing within a reasonable timeline
“Great at working with the customer and insurance agent to meet the intent of the job and completing within a reasonable timeline”
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My experience was great for an inconvenient situation.
“Updates given, schedule kept and business handled as requested. My experience was great for an inconvenient situation. Moses checked the loss right away and scheduled abatement. They were in and out. I really appreciate the cleanliness with which the job at my house was done. Cables and/or remotes that could not be disconnected were neatly picked up and taped. No sign of them being there outside of the abatement process.”
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On time and great communication.
“On time and great communication.”
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Great timeliness, cleanliness, and communication!
“Great timeliness, cleanliness, and communication!”
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Communication was outstanding!
“Communication was outstanding! The work was done quicker than I expected. I was absolutely impressed with the work done.”
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The jobsite was very clean after work was performed.
“The jobsite was very clean after work was performed.”
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Great timeliness and cleanliness for sure. Mark's communication with me was very good as well.
“Great timeliness and cleanliness for sure. Mark's communication with me was very good as well.”
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Great cleanliness.
“Great cleanliness.”
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Great, timeliness, communication and explaining everything.
“Great, timeliness, communication and explaining everything.”
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Great job performing the work well at a competitive price.
“Great job performing the work well at a competitive price.”
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Everything was excellent.
“Everything was excellent.”
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Great timeliness, cleanliness, and communication!
“Great timeliness, cleanliness, and communication!”
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Great at updating us consistently!
“Great at updating us consistently, timeliness, pricing.”
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Very clean and considerate of the home.
“Great at everything. Staff are professional, educated the client, and explained the process. And you're very clean and considerate of the home. Thank you.”
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Great timeliness.
“Great timeliness.”
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Timely, clean, polite.
“Timely, clean, polite.”
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Communication was excellent and got the job done in a timely manner.
“Communication was excellent and got the job done in a timely manner.”
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Project manager was awesome.
“Project manager was awesome.”
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Great communication.
“Great communication.”
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Great timeliness, cleanliness, and communication!
“Great timeliness, cleanliness, and communication!”
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Great timeliness, cleanliness, and communication!
“Great timeliness, cleanliness, and communication!”
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Showed up on time, very friendly and courteous.
“Showed up on time, very friendly and courteous. They were very careful while setting up and taking things down, also very clean.”
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Good communication from Mark and the crew doing the removal.
“
Good communication from Mark and the crew doing the removal. The area was clean when they left. They, Mark and the crew were here right on time which I always like.
” -
Early, friendly, prepared, and amazing.
“Early, friendly, prepared, and amazing.”
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Everything was great and appropriate.
“Everything was great and appropriate.”
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5 Star rating
“Mark Hollister communicated in a clear, fine way. He was thorough in organizing those clearing out the area. They were all fast and efficient and listened to me, the client, with consideration always.”
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Great communication from start to finish.
“
Great communication from start to finish. Jack called me to update me on everything. He was very responsive. The crew was incredibly efficient and clean. They were polite and left the rooms just as I had left them.
” -
At first, communication on when they are coming to set up.
“At first, communication on when they are coming to set up.”
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Very professional.
“Very professional.”
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Fast!
“Fast!”
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Communication and punctuality in their initial arrival!
“Communication and punctuality in their initial arrival!”
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Everything was perfect... and he delivered excellent service!
“Everything was perfect and walls were cut clean! I enjoyed speaking with Ruben throughout the process and he delivered excellent service”
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Great timeliness, communication, and cleanliness!
“Great timeliness, communication, and cleanliness.”
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Great communication and efficient!
“This is my first experience with environmental services but the people from Burns made it a positive experience. Great communication and efficient!”
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Very grateful that all your people were on time & professional!
“Very grateful that all your people were on time & professional.”
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Great Service!
“Great Service”
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Mark’s communication was excellent!
“Mark’s communication was excellent. Always knew what was scheduled and coming up next”
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Everything was taken care of professionally!
“From the first communication with Mark, everything was taken care of professionally. From the work done by Art, Thomas and Ruben to the finishing up by Juan, everything was explained and all follow-up was done as timely as possible. I'm really grateful for making a rather unpleasant situation, as positive as possible. Thank you very much.”
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Very efficient and very clean and courteous
“Very efficient and very clean and courteous.”
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Keeps great contact with me!
“Keeps great contact with me!”
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Fast and friendly service!
“Fast and friendly service! No complaints. On time, communicated great, work looks great.”
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Professional and thorough.
“Professional and thorough.”
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Burns was very responsive from the beginning
“Burns was very responsive from the beginning and followed through to the end. They performed their scope of work in a timely manner and did exactly what they were contracted to do.”
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Great communication, very professional.
“Great communication, very professional.”
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Great at everything!
“Great at everything. Martin explained the process step by step and was done quickly and professionally.”
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All around good experience!
“Excellent Communication, easy to sign docs via DocuSign, timeliness, professional, easy to work with. All around good experience... it's hard to find professional, responsible companies who take pride in doing a great job for customers these days. I feel everyone I've dealt with at Burns represents the company well.... you must be treating your employees right. From the person who answers the phone to the folks who came out to do the work everyone was always professional and happy to help. --Great Job.”
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Timely and Clean!
“Good experience. Great timeliness and cleanliness.”
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Everything looked great!
“They got the job done quickly which I really appreciated. Everything looked great.”
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Very professional all around!
“I thought the entire process was great. Prompt and fast, good communication about the job, and very professional all around.”
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Communication was great!
“Communication was great!”
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No Complaints. Great Job!
“We are pleased with the services we received. No complaints, great job!”
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Friendly, Efficient, Informative, and Clean
“Burns was friendly, efficient, informative, and clean.”
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Great at everything!
“Great at everything”
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All OK!
“All OK!”
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Communication Was Great
“Communication Was Great”
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Overall great service!
“
Overall great service.
” -
Great communication
“Great communication”
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Helpful, Thorough, and Responsive!
“Timeliness, communication, cleanliness, thorough, helpful, answered all our questions, responsive to our needs.”
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Got the demo work done
“Got the demo work done.”
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On time, clean, great communication.
“On time, clean, great communication.”
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Clean up was very thorough.
“The communication went well and workers met designated show times. Clean up was very thorough.”
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Everything was great.
“Everything was great.”
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Great professionalism.
“Great professionalism.”
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Great communication on when they are coming to set up.
“Great communication on when they are coming to set up.”
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Very professional and took care of the items that needed to be removed.
“
Your employee Martin was great! Very professional and took care of the items that needed to be removed. Martin was very easy to work with. I really appreciate the steps he took to make sure there was no damage to my travertine floor.
” -
Great cleanliness, professionalism of the attended employees.
“Great cleanliness, professionalism of the attended employees.”
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Their communication was clear.
“Their communication was clear. They completed the project right on schedule and cleaned up very well.”
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I am satisfied. Everything seems professional.
“I am satisfied. Everything seems professional.”
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Thanks.
“Organized, friendly, provided great service. Thanks.”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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They were quick to respond and had affordable prices.
“They were quick to respond and had affordable prices.”
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Good communication and helpful updates.
“Good communication and helpful updates.”
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Great efficiency, communication, cleanliness, professionalism, great time management.
“Great efficiency, communication, cleanliness, professionalism, great time management.”
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We are very satisfied with their work. They really did a very clean job; very organized. And everyone was very kind and respectful.
“We are very satisfied with their work. They really did a very clean job very organized. And everyone was very kind and respectful.”
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On time, courteous employees. Stayed on task.
“On time, courteous employees. Stayed on task.”
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Made it a smooth process all the way thru
“There was always contact by phone or email. I was always being made aware of what was happening along the entire process. The best part was how someone was always in contact with my father. I work a lot and can’t take the time off to be home during this difficult time of having my home being repaired. I just had to give verbal authorization for the team to stay in contact with my father. Made it a smooth process all the way thru.”
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Left everything clean.
“Informed me when they were going to come. Left everything clean”
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Excellent service in all areas!
“Excellent service in all areas!”
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Their work is first class
“They are clean, on time, talk you through the process and answer all my questions. Great timeliness, communication, cleanliness, and more. Their work is first class.”
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Great Communication
“Great Communication”
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On time, professional, very clean!
“Were on time, professional, very clean (no mess was left by workers).”
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The team we were assigned was the best!
“Everything. Mark the project manager was great and the team we were assigned was the best. All the men were fast workers and did an outstanding job.”
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Happy with their job
“Happy with their job”
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Everything is in order.
“Everything is in order.”
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Left everything clean.
“Great timeliness, communication, (thanks for calling to remind me). Left everything clean.”
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Everything was well done and explained.
“Everything was well done and explained.”
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Very professional on being on time, communication and cleanup.
“Very professional on being on time, communication and cleanup.”
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The job was so complex and was completed in thorough in a reasonable time.
“The job was so complex and was completed in thorough in a reasonable time.”
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Wonderful personalities.
“Wonderful personalities.”
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Great timeliness.
“Great timeliness.”
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Took great care of my floors.
“Incredibly efficient. They came in and were so nice. Got right to work. Took great care of my floors.”
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Very efficient, courteous and professional.
“Very efficient, courteous and professional.”
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Great communication and time lines.
“Great communication and time lines.”
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Very respectful and very polite!
“Great at cleanliness and COVID safe- friendliness. Very respectful and very polite!”
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Moses was the reason why the job ran so well.
“The work was done efficiently and on time based the scheduled time. Moses Cepeda was very clear on what his approach was to complete the work. Moses was the reason why the job ran so well.”
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Great timeliness, communication, cleanliness, very professional.
“Great timeliness, communication, cleanliness, very professional.”
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Great at all field work through final clean up.
“Great at all field work through final clean up.”
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Fast work, great clean up, and timeliness.
“Fast work, great clean up, and timeliness.”
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Would definitely use them again if needed.
“They were always on time, they were very clean and thorough. Would definitely use them again if needed.”
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Great communication, timeliness, cleanliness.
“Great communication, timeliness, cleanliness.”
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Great communication, timeliness, cleanliness.
“Great communication, timeliness, cleanliness.”
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Professional and clean.
“Professional and clean.”
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I was really impressed with everything!
“I was really impressed with everything! Ryan was really efficient and communicative, and very quickly got a team organized for Sunday, which is not a normal work day. The work team did a great job and the equipment was removed just a few days later after the environmental test. It was all great and run very well!”
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Everything was perfect.
“Everything was perfect.”
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Excellent customer service.
“Ruben was very professional and respectful. He answered all of my questions thoroughly. Excellent customer service.”
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Courteous, showed up on time and left my home clean.
“Courteous, showed up on time and left my home clean.”
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Great timeliness, cleanliness and communication.
“Great timeliness, cleanliness and communication.”
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Great timeliness, cleanliness and communication.
“Great timeliness, cleanliness and communication.”
-
Great timeliness, cleanliness and communication.
“Great timeliness, cleanliness and communication.”
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They were very professional.
“They were very professional. Great communication.”
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Great timeliness, cleanliness and communication.
“Great timeliness, cleanliness and communication.”
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Great communication.
“Great communication.”
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On time, fast service, clean.
“On time, fast service, clean.”
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They worked hard and continued all day.
“They came on time, and when right to work. Covered everything with plastic and sealed the doors that went to other rooms. They worked hard and continued all day. The two men were very nice have in my house.”
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Would highly recommend.
“Burns Environmental was responsive and timely. We had a situation where they were halfway through a project and the tenant suddenly denied access. They handled it in a very professional manner and were able to come back days later (after we got access back) to finish at a very reasonable rate. Would highly recommend.”
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Completed the job within the time estimated. Everything was left clean.
“Ryan was very professional and was able to give me a fair assessment. He was on-time. Once the work was scheduled, the crew came a bit early since they had completed their previous job. Completed the job within the time estimated. Everything was left clean. Only issue was the white sealant on the floor where the work was done was still sticky after 4 hours. Would recommend Burns Environmental Services to anyone who needs this type of work.”
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They were on time, did the job efficiently & were extremely clean!!!
“They were on time, did the job efficiently & were extremely clean!!!”
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Mr. Omar Bashir & his team made this experience a positive one through this time.
“I was really impressed on how quickly & efficiently the whole process took. Especially in the middle of a Pandemic. Mr. Omar Bashir & his team made this experience a positive one through this time.”
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On time and pleasant were the by-words of all the guys on my job!
“On time and pleasant were the by-words of all the guys on my job! Respectful and professional. Very experienced and very hard working; makes the job a joy in all of it's drudgery. I was not concerned after meeting with ray, nor left in the dark by ray because he was the gentleman with me, the customer, and reassuring when with the crew. All my initial awkward questions and concerns were immediately addressed in the first 30 minutes.”
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On time, organized, left the work area clean.
“On time, organized, left the work area clean.”
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Clean up was professional, quick responses, and professionalism.
“Clean up was professional, quick responses, and professionalism.”
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We appreciate the hard work and cleanliness.
“We appreciate the hard work and cleanliness.”
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They prepped the area extremely well. Impressed on how well they sectioned off area and secured the room.
“Everything was great…communication, reliability, knowledge and experience. They prepped the area extremely well. Impressed on how well they sectioned off area and secured the room. Worked well with us in regards to leaving a section open for us to enter/exit.”
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Professional and knowledgeable.
“Professional and knowledgeable.”
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Couldn't ask for a better experience.
“They came on time, and were super clean. Couldn't ask for a better experience.”
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Great timeliness, cleanliness and communication.
“Great timeliness, cleanliness and communication.”
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Very pleasant, easy to work with and left work area very tidy.
“Very pleasant, easy to work with and left work area very tidy.”
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A pleasure to work with.
“On time, efficient and polite. A pleasure to work with.”
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I have no problem with the work that was performed.
“You were wonderful answering my questions that I had. Everyone was very nice. I have no problem with the work that was performed.”
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Great job!
“Everyone was so nice and gracious, clean, and efficient. Great job!”
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Great cleanliness and communication.
“Great cleanliness and communication.”
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Friendly techs and reps, clean site after clean up.
“Ease of scheduling, contract handling, and time on the job. Friendly techs and reps, clean site after clean up.”
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Was efficient, clean and neat.
“Was efficient, clean and neat. Appreciated that Ryan was able to come and take a look the same day that I called.”
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Great communication and availability.
“Great communication and availability.”
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On time, cleanliness.
“On time, cleanliness.”
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In & out. Most important.
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In & out. Most important.
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Good cleanliness.
“Good cleanliness.”
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Great project management and communication by PM Sean Miles.
“Great project management and communication by PM Sean Miles.”
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They came as soon as I needed them.
“They came as soon as I needed them.. and handled my problem, immediately, and very professionally.”
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Great timeliness, cleanliness, and communication!
“Great timeliness, cleanliness, and communication!”
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I am most impressed with your people.
“They were on time and ready to go as soon as the property was available to them. They showed up with a very professional team of technicians they removed the problem materials from the house, and left the place in as clean a condition as I ever would have hoped or expected. Burns is and was a very professional company, no games, no surprises, no cost overruns, just straight up performance excellence. I am most impressed with your people. Thanks for helping me through this difficult time.”
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Sean and crew were timely, professional, clean, and courteous.
“Sean and crew were timely, professional, clean, and courteous.”
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They stayed until the job was done, even though I'm sure it was overtime.
“BES was on time and friendly. They let me know what was going on, when they were going to lunch, etc. When the upstairs demo started to cause a problem downstairs, they were attentive and concerned. They documented the problem and followed up on it. They stayed until the job was done, even though I'm sure it was overtime.”
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Everything was handled professionally and carefully.
“Excellent communication. Good management of expectations, and then your crew exceeded them! Your people were very attentive to my concerns, and did not seem rushed when speaking with me. Everything was handled professionally and carefully.”
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Great timeliness, cleanliness, and communication!
“Great timeliness, cleanliness, and communication!”
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Very professional. On time. Clean work.
“Very professional. On time. clean work.”
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Efficient.
“Efficient.”
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I don’t have any reason to try anyone else.
“They’ve been good to work with. I don’t have any reason to try anyone else.”
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Job well done, great communication.
“Job well done, great communication.”
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Repair done professionally.
“Great timeliness, cleanliness, and communication. Repair done professionally. Very happy with the work.”
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Great communication, job was done clean and good and fast.
“Great communication, job was done clean and good and fast.”
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We were kept well informed as to all progress…
“Excellent service... We were kept well informed as to all progress…”
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Great timeliness, cleanliness, and communication!
“Great timeliness, cleanliness, and communication!”
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Great cleanliness and very punctual.
“Great cleanliness and very punctual.”
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Great cleanliness!
“Great cleanliness!”
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I feel safe and comfortable with the work that has been done.
“BES did a good job and is much appreciated. I feel safe and comfortable with the work that has been done.”
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Great timeliness, cleanliness, and communication!
“Great timeliness, cleanliness, and communication!”
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Mark was responsive to my phone calls and emails.
“Mark was responsive to my phone calls and emails.”
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The staff was amazing!
“The staff was amazing. They answered all questions and completed the job ahead of schedule.”
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Very good service!
“Very good service! Cleanliness.”
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They did a great job in my house.
“They did a great job in my house.”
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The guys were professional and cleanliness was outstanding!
“On time and communicated from start to finish. The guys were professional and cleanliness was outstanding.”
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Courteous, knowledgeable, and cleanliness.
“Courteous, knowledgeable, and cleanliness.”
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The service was good.
“The service was good.”
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Communication was absolutely great!
“Communication was absolutely great. Being able to get a hold of Mark whenever we needed to ask questions.”
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Very clean and great communication!
“Arrived on time, friendly workers, quick and thorough work. Very clean, great communication!”