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All was good.
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Work was top flight.
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You guys finish quick. I have no complaint.
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Great communication and eagerness to help.
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They were great.
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Great Communication, Cleanliness, Timeliness and polite employees.
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Great timeliness. Job started on time and ended early.
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Showed up on time. Work steady to complete the job. Communicated great!
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BES was excellent with communication, follow-through with each commitment made, timeliness of appointments, and speed to completion of the project. They were especially helpful given that I live in NY and I had to coordinate appointments with the caregiver for my elderly mother who lives at the home where the work was done. Mark and the BES team were all great to work with.
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Communication was fantastic and job site was kept very clean.
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Great service. Prompt with great communication.
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Great cleanliness.
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Communicated frequently. This is a new experience for me and I appreciated being informed about the process.
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Great Cleanliness, communication was extremely professional.
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They were prompt, courteous, polite.
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As a repeat customer, I especially value the timeliness and willingness Mr. Lizcano takes to discuss our concerns and response to our questions. He and the BES scheduling staff ( Guillermo, Tomas, Eduardo) have always been very thorough, professional, and completed the job to our satisfaction
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I felt as though the employees who came to my home and spoke with me did an exceptional job! I am very pleased with the service.
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Thomas was great, he stayed in communication and was flexible with dates and times. The crew was on-time and did a great job! I thought service was great all around. Thank you!
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I am very happy with Burns Environment Services!! Omar came out to my home and informed me exactly what his team would be doing from start to finish. I needed to have asbestos removed from my kitchen ceiling before the restoration company could do their job. Jose and a fellow employee from BES came out and did a fantastic job!!! They handled everything with care and they were considerate of every little detail. I would highly recommend Burns Environmental Services to do what they do for you. I am a satisfied customer. One other thing I would like to mention is they have great customer service.
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Great Cleanliness, Timeliness, Communication
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Work was done in a timely manner.
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Great timeliness and communication as well as execution. Fantastic team!
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Great Cleanliness, Timeliness, Communication.
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On time, friendly, answered all my questions, cleaned up.
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Very fast and very Thorough. I had an another company previously do work, and it was sub par. Burns was great . You could see the quality of their work
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Keep being great. The communication and the friendliness made this hard experience very easy for us.
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It was a great experience.
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They cleaned the closet spotless! They were on time and got right to the problem.
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Great time and communication
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Timelines were communicated well, and the work was quality.
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They did a great job. Timeliness and communication was flawless in my opinion.
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They got there in time and finish the project in one day.
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Great communication and timeliness.
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I'm very happy with their service. They removed tiles that contained asbestos. They did the job carefully and completely. I highly recommend them and would use them again if the opportunity presented. They were timely, focused on the job, explained what they were going to do, and leaved a clean floor.
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Great timeliness and professionalism of on-site staff.
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Very good and responsive.
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Answered emails and calls immediately. Came as scheduled. Kept me apprised of timing.
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Everything was good.
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Everything was great. Communication, timeliness, cleanliness of workspace and quality of work. Very impressed.
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All good.
-
As far as I could tell, they did an excellent job.
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Timely and cleaned up very well.
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Timelines, and great communication, and work was completed as clean as expected, the crew did great work.
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Great communication, cleanliness, professional
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Great communication, cleanliness, professional
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I was very satisfied with your service. The communication was excellent. They explained the process and I had complete confidence in your company. Would highly recommend your company. Thank you for your courtesy
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Efficient team.
-
Burns did everything very well.
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Great timeliness, cleanliness.
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Great communication, cleanliness, professional
-
Guillermo stayed in constant to insure crew performed on a timely basis.
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Professionalism, Cleanliness.
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Everything was good!
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Did everything as described.
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Great Timeliness and Communication.
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Timeliness, cleanliness, communication, fast service.
-
They did their job easily and on schedule. Communication was very good and they left the house clean and ready of the next steps.
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Your crew was timely, clean and courteous.
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Stayed in touch with me regarding scheduling. On time for appts.
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Abatement was done successfully Customer service was excellent Communicated well Answered all our questions.
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This was the easiest part of the entire claim. Thank you.
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Great respect for our damaged property!
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Great cleanliness
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Showed up on time, clean up was great
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Very fast, competent.
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BES was timely, communicated well, and was clean.
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Cleared asbestos on the first try. Called me for 30 min heads-up before arrival. Good communication with Jeremy Best and Guillermo Duran.
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Prompt, clear communication.
-
Everything was great.
-
Great timeliness, communication, cleanliness.
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The workers were very professional, clean and informed us if what they were doing.
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Great cleanliness and responsive to phone calls and/or inquiries.
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Everything was great.
-
They were quickly on the job, and did the work quickly.
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Great at supervision and inspection of the crew's work.
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Ruben's crew was amazing in removing the lead and asbestos. The team listened to my concerns and worked with me. I had my dogs in the property and they were attentive and accommodating to them.
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Great timeliness, communication, cleanliness.
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Great Timeliness!
-
Great cleanliness.
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Great communication.
-
Got the remediation done quickly.
-
Great timeliness.
-
Great timeliness, answering questions, and efficiency on the job.
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They did an okay job in removing the wall interior. They did a fast job - I was impressed.
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Very professional crew, the crew leader was very friendly and had great communication. Great cleanliness and finish the job on time.
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Guillermo Duran was very helpful in handling my questions and needs regarding the abatement process at my rental home. He facilitated direct and expedient conversations with Mark Hollister. He also helped to schedule additional work which I needed with Jose to complete the abatement process. I appreciated Guillermo's understanding…
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Great timeliness, communication, cleanliness.
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Keep up the great work.
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They accommodated my every need from time and completing their job. Perfect.
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Great overall job.
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Showed up when they said the would.
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Great timeliness, communication, cleanliness.
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Timely and fast service.
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From my observations, this company/team excels at completing specialized tasks in a highly efficient and orderly manner. Workers arrived on time, remained focused on the task, kept organized, and all were kind and respectful to all. The workspace was kept orderly (tidy) and the crew made a special effort to clean up all debris/dirt before leaving each day. Upon completion of all work both apartments were left in pristine condition thus allowing the restoration project to continue without delay.
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Great at everything.
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All Burns staff were very professional. The project manager, Jeremy Best, provided excellent service. He showed up on time, delivered the estimate in the time frame promised, and scheduled follow-up services as identified within the scope of work. The abatement staff were on-time, efficiently performed work, and cleaned up after completion of work. After the air sample was received, containment removal was timely.
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Great timeliness, communication, cleanliness.
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Jeremy was great in his communication with me, Insight Environmental, and with the insurance. The employees that came out to do the abatement were professional, kind, and efficient
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All was great.
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Great timeliness, communication, cleanliness.
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Keep up the great work.
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They accommodated my every need from time and completing their job. Perfect.
-
Answered questions in a timely manner.
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Amazing team.
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They really did a fast and super job. They were courteous and seemed to be on the same page with each other.
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Great communication, timeliness.
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Your services met our expectations. Great Cleanliness and Communication.
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Great Timeliness: Crew showed up early on scheduled days - Communication: Ruben was great at answering my questions and working with my challenges with the insurance, questions I had, and Procedure 5 paperwork - Cleanliness: Crew did their job well and cleaned up everything.
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Timeline was prefect. Work was fast.
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Ruben provided good information and prompt service. The guys came on time.
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Great communication.
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Great timeliness, communication, friendliness, explained process.
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Friendly, prompt, attentive.
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Good description of project.
-
Great timeliness, communication, cleanliness.
-
Service was timely and I was kept well informed.
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Services were great! Great timeliness, cleanliness, quality work & professional yet friendly technicians.
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Everything was great.
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Great timeliness, friendliness, attentive.
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Quick and professional.
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Great communication, cleanliness.
-
Great communication, cleanliness.
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Great at completing in a timely manner.
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They were on time. They clarified exactly what was going to happen. And they cleaned up after themselves and were very respectful.
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Great at explanation of work.
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It was all stress free.
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Service acceptable.
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Great efficiency.
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Great work and customer service.
-
I was delighted with the promptness of the response. The crews were professional friendly and handled the business quickly.
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Great timeliness, communication.
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They arrived on time, answered any questions we had, and since we had to leave before they were finished for the day, they locked the front door before leaving.
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The work was well done and very quickly. Staff were professional and paid great attention to detail.
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Great at providing quote and info to our insurance - the reimbursement went very easy.
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Communication was perfect, timeliness, and documentation were great too.
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Nice, helpful.
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Communication with Jeremy really was the BEST! He thoroughly explained the situation and went above and beyond to take the time and help walk me through things.
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Great timeliness, communication, cleanliness.
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Great communication.
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Overall, scale 0-10 a 20. They communicated, explained in detail the job being performed. House cleaning skills, great.
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Great timeliness & cleanliness!
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The two workers were great. They were on time, very polite, and did a clean-up very well. I was impressed.
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Great timeliness, communication, and cleanliness.
-
Ruben helped me a lot. Even though he is so busy, he makes sure the work is done.
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Sean was great & helped get insurance to approve project.
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Great timeliness, communication, and cleanliness.
-
Ruben Ybarra always responded in a timely manner and competent fashion. The work performed was first-rate, and cleanliness was maintained throughout.
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Great timeliness, communication, and cleanliness.
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Overall I think they did a great job. Didn't experience any issues that needed to be improved. Great communication, efficient, and effective service.
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They went above and beyond.
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Great timeline, communication, and cleanliness.
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BES did a good job in all areas!
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Great cleanliness
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Fast service and follow up.
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Communication was clear and timely
“Communication was clear and timely. The job was done with minimal impact to our home.”
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Communication was excellent
“Communication was excellent and they were very efficient.”
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Great timeliness.
“Great timeliness.”
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Timeliness, Efficient and Friendly Communication
“Timeliness, Efficient and Friendly Communication, Flexibility, Availability of Scheduling, Fast but thorough job, left job site clean.”
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No complaints on any part of the process
“No complaints on any part of the process. Communication was excellent”
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Exceeded expectations
“Great at willingness to work with specific requirements of homeowner. All work done quickly and efficiently. Exceeded expectations.”
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Excellent job performance!
“Excellent job performance!”
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BES did a good job in all areas
“BES did a good job in all areas.”
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BES did a good job in all areas
“BES did a good job in all areas.”
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Great with their time, clean-up and friendliness.
“Great with their time, clean-up and friendliness.”
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Burns was great to deal with.
“Burns was great to deal with. Mark was exceptional: extremely professional, personable, and knowledgeable. He had excellent communications skills: always getting back to me immediately if he was not available, was very patient in hearing and responding to the many questions I had when reviewing Burn's contract. Mark was very reassuring and I felt that he was extremely honest and trustworthy. I also dealt with Tomas (foreman), who was very competent, friendly, and did an amazing prep and clean up of our asbestos floors.”
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Great at communication and cleanliness.
“Great at communication and cleanliness.”
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Great timeliness, did a good job, cleanliness.
“Great timeliness, did a good job, cleanliness.”
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Great communication.
“Great communication. Arrived on time to appointments. Job was completed in a timely manner.”
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The crew who did the work were fast.
“Ruben was great working with our HOA to get approval prior to the job. The crew who did the work were fast, pleasant and cheerful.”
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Great timeliness in completing the job.
“Great timeliness in completing the job.”
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He services with a smile and that is what we need.
“Ruben has such a great personality, friendly, courtesy, understanding and always return my call. He services with a smile and that is what we need. Great customer service Ruben.”
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Keep up the good work.
“Keep up the good work.”
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Great timeliness and cleanliness.
“Great timeliness and cleanliness.”
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Great cleanliness, speed.
“Great cleanliness, speed.”
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Flexible scheduling.
“Flexible scheduling.”
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Keep on doing a great job.
“Keep on doing a great job. Showed up on time. As the guys worked keep everything picked up when they left all was in order-no trash laying around.”
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Ruben's communication was excellent.
“Ruben's communication was excellent and the workers showed up exactly ontime and did an excellent job.”
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We had very good communication.
“No issues to report, we had very good communication.”
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Very professional, courteous and explained everything well.
“Very professional, courteous and explained everything well.”
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Clean, on time, no other impact to surrounding areas.
“Clean, on time, no other impact to surrounding areas.”
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The work was done professionally and the area was left clean.
“The work was done professionally and the area was left clean.”
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Great at the whole process from my call to the completion of the project.
“Great at the whole process from my call to the completion of the project.”
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They were very clean work.
“They were very clean work.”
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All good.
“All good.”
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They were great!
“They were great! They got the job done in a timely manner.”
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The crew was courteous & clean.
“Ruben kept me informed regarding the work & worked well with my tenant to coordinate the inspection & work. According to my tenant, the crew was courteous & clean. They took pictures for me so I could see what they did.”
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Perfect service.
“Perfect service.”
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On time and clean jobs.
“On time and clean jobs.”
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Cleanliness. Professional.
“Cleanliness. Professional.”
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Everything went well.
“Everything went well.”
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They showed up on time and cleaned up the demo debris.
“They showed up on time and cleaned up the demo debris.”
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Great time frame in getting the job done and cleared.
“Great time frame in getting the job done and cleared.”
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Great communication and efficiency.
“Great communication and efficiency.”
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I was pleasantly surprised by how quickly you were able to schedule & complete the work.
“I was pleasantly surprised by how quickly you were able to schedule & complete the work. Communication was incredible, and the job was done very well! 10/10”
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Great cleanliness & communication.
“Great cleanliness & communication.”
-
Great communication & cleanliness.
“Great communication & cleanliness.”
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Friendly, professional staff.
“Friendly, professional staff.”
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I have only positive opinions on a difficult job at this site.
“I have only positive opinions on a difficult job at this site. Feedback from Scott at VIP Property Management is alll positive in all respects of timeliness, communication, clean up and overall service provided.”
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Responded when contacted.
“Responded when contacted.”
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Great timeliness and communication.
“Great timeliness and communication.”
-
Martin was excellent
“Martin was excellent - meticulous, courteous, explained every step.”
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Very professional.
“Very professional.”
-
Great timeliness, communication.
“Great timeliness, communication, and cleanliness.”
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Great at everything.
“Great at everything.”
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Great cleaning.
“Great cleaning.”
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They were sufficient and punctual.
“They were sufficient and punctual. Worked fast and clean.”
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Mark was there every step of the way.
“BES was phenomenal all around - very communicative, very responsive, was able to get us scheduled promptly, and then had the testing done in a very timely manner. Mark was there every step of the way.”
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Communication, clean job.
“Communication, clean job.”
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Great Communication
“Great timeliness, communication, and cleanliness.”
-
Considerate, very thoughtful and professional.
“Considerate, very thoughtful and professional.”
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Cleanliness.
“Cleanliness.”
-
Great communication.
“Great communication.”
-
Great communication, cleanliness, timeliness.
“Great communication, cleanliness, timeliness.”
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Great customer service.
“Great customer service. Sometimes difficult to get responses in follow up questions. Other times very responsive. Overall I was satisfied with my experience and Sean and Guillermo were great to work with.”
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Great scheduling / cleanup.
“Great scheduling / cleanup.”
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They arrived exactly when they said they would.
“They arrived exactly when they said they would. Explained what they would be doing in detail and left everything very clean when they left.”
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Did a great job.
“Did a great job.”
-
The workers were on time and the room was cleaned after the service.
“The workers were on time and the room was cleaned after the service.”
-
On time.
“On time.”
-
Great services.
“Great services.”
-
They did a great job
“They arrived exactly when they said they would. They did a great job telling me what they were going to do and left everything clean when they left.”
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All great.
“All great.”
-
Kindness Assured Me
“Kindness Assured me yall were working for me and my homes best interest over the insurance companies interest.”
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Great communication, efficiency.
“Great communication, efficiency.”
-
Very responsive.
“Very responsive.”
-
Team did a thorough and neat/clean job.
“Mark was great in the beginning and throughout the project! Team did a thorough and neat/clean job.”
-
It was all good.
“It was all good.”
-
They were very good!
“They were very good! Timeliness, communication, cleanliness, friendly, did a great job.”
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Clean home
“Clean home.”
-
Service was great
“Service was great!”
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Everything was great!!!
“Everything was great!!!”
-
Excellent, Professional, and Timely
“They did an excellent professional job in a timely manner.”
-
All aspects of the job met expectations!
“All aspects of job met expectations. All services were professionally completed as stated in initial meeting.”
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Omar was excellent at communicating!
“Omar was excellent at communicating!”
-
All was great!
“All was great!”
-
Timely, Knowlegable, Hard-Working
“He showed up on time, explained everything step by step, very hard-working.”
-
Finished the job within the timeline
“Finished the job within the timeline.”
-
Great Communication and cleanliness
“Great Communication and cleanliness.”
-
Very communicative!
“They were very communicative about what was happening, and the dates and times services would be done. The room was very clean when finished.”
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Quick, Clean, and Courteous
“They were here when promised, were courteous, worked swiftly, & cleaned up after themselves. Tomas, who came to clean it all up, also was quick & courteous and took care of everything.”
-
Everyone went the extra mile to make me feel secure
“Every rep was excellent! Even the insurance adjusters said they did really good work. Mark Hollister took the time to explain things to me. Everyone went the extra mile to make me feel secure.”
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Professional, Clean, and Fast!
“They were very professional, clean, and fast.”
-
Great timeliness and cleanliness
“Great timeliness and cleanliness. Expedited their work for my home.”
-
Very nice guys
“Everything, on time removed all damage, clean and very nice guys.”
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Great
“Great at everything.”
-
Great communication
“Timeliness and great communication.”
-
Great timing
“Great timing and communication.”
-
Quick and effective work
“Guys were all friendly and on time. Quick and effective work.”
-
Clean up was very satisfactory
“Timeliness—completed in time planned. Cleanliness—clean up was very satisfactory.”
-
Excellent and outstanding
“1:1 Communication skills with customer. Excellent and outstanding.”
-
The rest of the team were responsive
“Communications. Mark was easy to deal with. The rest of the team were responsive via email or phone when we called to request for information, certificate, etc.”
-
Great at communication
“Great at communication via text, calling, and email. Continue to use all channels. It's helpful.”
-
Omar was excellent at communicating
“Omar was excellent at communicating!”
-
Fast Work
“Fast work and left clean.”
-
Good communication
“Arrived on time. Good communication.”
-
Timely, professional, and courteous
“Timely, professional, and courteous. We were expecting this to be much more difficult.”
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The BES team did a great job
“The BES team did a great job. They showed up on time, worked hard, cleaned up, and completed the projects quickly. They did an excellent job and the work was done in a timely and professional manner.”
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Prompt
“Prompt and responsive.”
-
Jeremy Best is aptly named
“Jeremy Best is aptly named, because he is The Best and a credit to The Company.”
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I would definitely recommend Burns
“Mark Hollister, our project manager, was prompt and courteous. I was completely satisfied with our services. Everyone I spoke to was professional. Art and his helper were friendly, on time and meticulous. They left no dust or debris behind. I would definitely recommend Burns.”
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Awesome service
“Awesome service keep doing what you guys do.”
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Very pleasant
“Very pleasant and capable leader; Martin Vargas.”
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Kept me informed every step of the way
“Jack expanded the process very good, kept me informed every step of the way and completed on time - even ahead if schedule. Also the price was reasonable. Which I appreciate.”
-
I was pleased with the price
“Did a good job. I was pleased with the price which was reasonable.”
-
Great at cleanliness
“Great at timeliness, communication, and cleanliness.”
-
Did a great job.
“On time, clean, did a great job.”
-
Worked efficiently.
“Worked efficiently.”
-
BES was great with communication
“First time working with BES, and we are happy with the service provided. BES was great with communication and my team was happy with the work.”
-
Communication and cleanliness
“Timeliness and communication and cleanliness.”
-
The workers cleaned up their work areas really well
“It's difficult to really comment on this b/c we weren't at the house when the work was done. The kitchen ceiling and lead tiles in the kitchen + bathroom were there one day and gone the next. The workers cleaned up their work areas really well. I will say this, Mark communicated very clearly with me about the work they were going to do. He answered all my questions too. Great company asset.”
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Started when promised
“Speed, started when promised, cleaned work area.”
-
Always within the time window
“I liked their employees. Pleasant and always within the time window.”
-
Very pleased with the work
“Great at timeliness, communication, and cleanliness. Very pleased with the work.”
-
I am forever thankful
“They exceeded my expectations. This team was timely, communicative, kind, and didn't leave a mess behind. I manage this property but the flood happened in my unit - as distraught as I was, this team made sure things were going to get handled professionally and promptly. I am forever thankful!”
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Great
“My experience was great.”
-
Both men were friendly
“Both men were friendly, explained what they were doing, polite, and cleaned up after.”
-
Great communication
“Did a great job, clean, efficient, great communication, and very respectful.”
-
Very efficient
“Very efficient and on time.”
-
Thorough job.
“On-time. Clean. Thorough job.”
-
I like how he explained things
“The cleanup was done in a day, and they did a good job. Mark was nice, and I like how he explained things and gave advice on our situation.”
-
Punctual, polite, and clean
“Punctual, polite, and clean. Project manager was very friendly and kind. Always very knowledgeable and helpful with questions.”
-
They did a great job
“They did a great job. Would love to refer them and continue the relationship.”
-
On Time
“Cleanliness, on time, discreet, good communication.”
-
Everything was good
“Everything was good! Timelines, communication, and kindness.”
-
Great at timeliness
“Great at timeliness, communication, and cleanliness.”
-
I give this company 10 out of 10 stars
“Respectful, courteous, on time, proficient, kind. I give this company 10 out of 10 stars!!”
-
Outstanding
“Your services were outstanding.”
-
Great at communication
“Great at timeliness, communication, and cleanliness.”
-
The team is very punctual and containment was very clean
“The team is very punctual and containment was very clean. I was very happy with how respectful the team was with our property, and how they made a point to keep the premises clean.”
-
Flexible with scheduling
“Flexible with scheduling. The team was efficient and appropriately staffed. Got the project completed ahead of schedule.”
-
Friendly and Informative
“Martin was very friendly and informative and explained everything.”
-
Text was great
“Text was great!”
-
Very Happy with Victor and His Crew
“Rescheduled the first appointment. Was a no-show. Rescheduled with Tom for the next day. Victor arrived 1/2 earlier. Work was done in a timely manner. They cleaned everything very happy w/ Victor and his crew.”
-
Great with timeliness, communication, and cleanliness
“Great with timeliness, communication, and cleanliness.”
-
Effective Communication, Timeliness, Professionalism & Workmanship.
“Effective communication, timeliness, professionalism & workmanship.”
-
On Time and Great Communication
“On time and great communication.”
-
He answered all my questions.
“Ruben did the estimate in our room. He was kind and explained what it needs to be done and what to expect. He answered all my questions. Two guys removed the asbestos. My husband was impressed on how quick they remove it and how clean it was when they were done.”
-
The crew that did the work were friendly and did an excellent job.
“The crew that did the work were friendly and did an excellent job. When they were done, everything was left clean and tidy.”
-
Crew is very efficient.
“Cleanliness of area worked and crew is very efficient.”
-
Completely satisfied.
“Completely satisfied.”
-
It was great!
“It was great! Especially with me not being on-site, the email communication, e-signatures, etc. was very helpful.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
Overall a great experience.
“They were early on the day of remediation, through and cleaned up perfectly overall a great experience.”
-
Great communication and speedy work.
“Great communication and speedy work.”
-
Great timeliness.
“Great timeliness.”
-
They were very clean
“They were very clean, on time and informed me of everything they were going to do.”
-
To me, you could not ask for more.
“Your team (and Mark in particular) was very informed about the process, communicated effectively in non-technical language, was immediately responsive to questions and most importantly, did what they said they would do and did it on time. To me, you could not ask for more.”
-
Great Communication & cost.
“Great Communication & cost.”
-
Always got back with me when I requested.
“Always got back with me when I requested.”
-
Jeremy Best not only did follow up with the owner but also coordinate with the apartment manager to get things done as smoothly as possible.
“Jeremy Best not only did follow up with the owner but also coordinate with the apartment manager to get things done as smoothly as possible.”
-
They were exceptional! Very good job cleaning up our major disaster.
“They were exceptional! Very good job cleaning up our major disaster.”
-
Communication was great, they where on time and very clean.
“Communication was great, they where on time and very clean.”
-
I was happy with all the services provided.
“I was happy with all the services provided.”
-
All was good and timely manner.
“All was good and timely manner.”
-
We were very pleased with the work done by Burns Environmental. Art and his helper arrived on time, explained what they were going to do, then worked steadily and cleaned up nicely at the end.
“We were very pleased with the work done by Burns Environmental. Art and his helper arrived on time, explained what they were going to do, then worked steadily and cleaned up nicely at the end.”
-
Great Communication.
“Great Communication.”
-
Professional.
“Professional.”
-
Timeliness, Cleanliness, Courtesy
“Timeliness, Cleanliness, Courtesy”
-
They are absolutely amazing!!
“Ruben and his team are superstars in my own humble opinion!! Ruben answeres his calls and returned every missed call very promptly! His professionalism is superb!! The job at my house was started the day he scheduled and was finished just as described. He and his team left my house in immaculate condition!! My husband and I are very appreciative and thankful for Ruben and his team of fantastic workers...they are absolutely amazing!!”
-
Great Team, everyone has been very responsive and done work in a timely manner.
“Great Team, everyone has been very responsive and done work in a timely manner.”
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Great at Everything
“Great at Everything.”
-
Perfect
“Perfect”
-
Great Customer Service
“You guys were great.”
-
On Schedule
“On schedule, job accuracy, communication etc.”
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Great Communication
“Great communication from Jack and great patience as my project start dragged on due to bank delays.”
-
Cleaned Up Perfectly
“I love that other than the obvious cut outs/work in our home, you would never know anyone was here. Everything is cleaned up perfectly.”
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Great Communication
“Great Communication”
-
Great Job
“Great Job”
-
Great!
“Great Timeline, Communication, Service, Effectiveness, Care.”
-
Good Job
“They did a good job to clean any mess.”
-
Flexible, Creative, Committed
“Everyone on this team was very flexible, creative, and committed to making this project happen. This includes the Project Manager, Project Foreman, other workers, and administrative office. I consider this team the gold standard in customer service, project management, and project execution. I am very happy with their work and I would definitely hire them again.”
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Prompt Service
“Pretty good communication and prompt service.”
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Cleanliness!
“Cleanliness! If you didn’t know a crew was here working, you would never know!”
-
Guys were Great
“The Guys were great!”
-
Amazing!
“They are amazing!”
-
On Time, Good Communication, Clean
“On time, good communication, clean.”
-
Very Nice and Clean
“Everything worked fine. Very nice, clean!”
-
Good Job!
“Good job!”
-
Very easy to work with.
“Communication was phenomenal, very easy to work with.”
-
Great timeliness.
“Great timeliness.”
-
Great timeline
“Great timeline and customer service.”
-
They were absolutely wonderful.
“They were absolutely wonderful. Perfect. Timely, professional, and compassionate. Sean was so amazing. Can't give enough praise or thanks.”
-
All was great.
“All was great.”
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Good communication.
“Good communication. Great job dealing with Insurance.”
-
All the workers were very nice.
“Started when they said they would, finished early. All the workers were very nice.”
-
Cleaned very well when they finished the job.
“They were always on time, great work and cleaned very well when they finished the job.”
-
Left workplace clean.
“Left workplace clean.”
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Very friendly, respectful.
“The workers clean up behind themselves. Very friendly, respectful. Also, he answered all of my questions.”
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Very knowledgeable
“I think the team that came was very well knowledgeable on what they were doing.”
-
Very quick responding on the initial assessment and removal.
“Very quick responding on the initial assessment and removal.”
-
I received great customer service.
“I received great customer service, and my project was completed with no issues.”
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Great communication
“Great communication and worked really fast.”
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The workers -Martin and his partner did a great job.
“The workers -Martin and his partner did a great job. They answered all my questions. They arrived on time they protected my property with a lot of plastic and they cleaned up after the abatement was completed.”
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Very professional.
“They were on time, they took care in covering all the area (furniture & floors). They communicated well explaining any questions we had. Very professional.”
-
They did what they said they would do in a timely manner.
“They did what they said they would do in a timely manner.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
Great communication.
“Great communication.”
-
Thank you for allowing me to work with your team Ernie!
“I appreciated Jesse's communication. He was responsive, answered my questions, scheduled and sent contract over quickly. I appreciate Claudio and his team's hard work, efficiency at the job site, and cleanliness of the job site as well as them waiting onsite for post clearance results. Thank you for allowing me to work with your team Ernie!”
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Great at explaining what they were doing.
“Great at explaining what they were doing.”
-
Everything was done very well.
“Everything was done very well. Art and his helper arrived on time, explained what they were going to do, then worked steadily and cleaned up nicely at the end.”
-
What more could one ask for? Excellent service!
“The technicians were on time, friendly and completed what was needed. What more could one ask for? Excellent service!”
-
Everything was fine.
“Everything was fine.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
We had great interaction with everyone.
“Communication was great. Working with us and giving us options that allowed us to not be displaced from our home was a huge help. We had great interaction with everyone.”
-
Ruben was amazing.
“Ruben was amazing. Very informative. He and his team delivered on time.”
-
Great timeliness.
“Great timeliness.”
-
Friendly customer service.
“Friendly customer service.”
-
I was really glad with the timeliness of the project.
“I was really glad with the timeliness of the project.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
The company followed homeowner regs and stayed in communication with me.
“I wasn't in my condo while the work was being done. The company followed homeowner regs and stayed in communication with me.”
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Communicated and cleaned well.
“Antonio and crew were very thorough, conscientious, and did excellent work. Communicated and cleaned well.”
-
Great communication and cleanliness.
“Great communication and cleanliness.”
-
Overall great service.
“Communication was excellent. Timeliness was awesome. Overall great service.”
-
Great communication and team work.
“Great communication and team work.”
-
Great communication and cleanliness.
“Great communication and cleanliness.”
-
Everything was done correctly.
“Everything was done correctly.”
-
All was great.
“All was great.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
They cleaned up the abatement area as if nothing had happened to the wall.
“They cleaned up the abatement area as if nothing had happened to the wall.”
-
Everything was great.
“Everything was great - on time, clear about plan, right to the job, all work no play, neat as a pin.”
-
Done professionally and very well.
“Everything that they did was all done professionally and very well.”
-
Ruben went out of his way to work around some issues I had.
“Ruben went out of his way to work around some issues I had, finished on time and cleaned up after work was completed.”
-
Timeliness was great, communication was very pleasant.
“Timeliness was great, communication was very pleasant while team was here on-site; team cleaned up afterward.”
-
Good experience all around.
“Everything was done very well. Everyone was very nice and a pleasure to work with. Good experience all around.”
-
Workers were timely, professional and exceeded expectations.
“Workers were timely, professional and exceeded expectations.”
-
Efficiency, cleanliness and organization.
“Efficiency, cleanliness and organization.”
-
Yes on time.
“Yes on time.”
-
Communicated in a timely manner.
“Communicated in a timely manner and peformed to agreed upon project expectations!”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
Great communication.
“Great communication.”
-
On time, do a great job and your housekeeping is perfect.
“Well it's hard to improve when you're on time do a great job and your housekeeping is perfect.”
-
Great cleanliness.
“Great cleanliness.”
-
The work was completed in a timely manner.
“The employees did a great job and the work was completed in a timely manner. The site was thoroughly clean upon completion of the job.”
-
Cleanliness and friendly.
“Cleanliness and friendly.”
-
They worked hard to accomplish their task.
“Team was here on time and very polite. They worked hard to accomplish their task.”
-
Delivered as promised.
“Excellent communication, on time and delivered as promised.”
-
Workers did a great job.
“Workers did a great job & cleaned thoroughly and respect of property.”
-
Just all around great!!
“They were quick, respectful, clean, friendly, responsible, just all around great!!”
-
They were a great work team!
“The workmen were on time, clean, polite and professional, described what they would be doing, and cleaned up all their mess. They returned a couple days later to remove the containment wells. They were a great work team! Thanks Roberto!”
-
Great communication.
“Great communication with me and talking to us every step of the way.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
Great Communication, Timeliness.
“Great Communication, Timeliness.”
-
So professional and excellent communication.
“So professional and excellent communication.”
-
Great in emailing updates.
“Great in emailing updates.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
Good work ethic.
“Good work ethic.”
-
Burns will be our first call!
“Everything went as well as I could have hope! Jack Hilweh was great to work with. He answered my calls and emails promptly, and always followed through when he told me he would do something. When we decide to renovate the rest of the house, Burns will be our first call!”
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Great communication, responsibility, cleanliness too.
“Great communication, responsibility, cleanliness too.”
-
Perfect.
“Perfect.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness.”
-
Great timeliness, communication.
“Great timeliness, communication.”
-
Quick work on the removal.
“Cleanliness, quick work on the removal.”
-
Great customer service
“Great customer service, virtually always available.”
-
They were on time, efficient, and very cleanly
“They were on time, efficient, and very cleanly- - we had no dust. Thank you.”
-
Mark was great!
“Mark was great! Communication was great!”
-
Everything was great with no complaints
“To me everything was great with no complaints. They arrived quickly, started working, and addressed all questions/concerns.”
-
Great timeliness.
“Great timeliness. quality of work.”
-
Communication was great.
“Service was preformed on time, communication was great.”
-
No issues
“Did what you were hired to do, no issues.”
-
Great at timeliness, communication, and cleanliness.
“Great at timeliness, communication, and cleanliness. Crew arrived before starting time, told me what to expect and the work and cleaned up everything, never knew they were there.”
-
Very smooth process
“Jack was very professional and knowledgeable. I felt all my questions were answered thoroughly before, during, and after the abatement. The workers themselves were friendly and took care of my property as best they could. Overall it was a very smooth process and I now have peace of mind that it was removed properly.”
-
We are very happy!
“My service was exceptional. We are very happy!”
-
Great cleaning, communication, good work.
“Great cleaning, communication, good work.”
-
Fast and courteous
“Nothing they were fast and courteous.”
-
Clear and fast communication
“Clear and fast communication with the field manager. Your technician showed up on time just as scheduled.”
-
All good.
“All good.”
-
They were very efficient at what they did.
“They were very efficient at what they did. They were on time, friendly, they had good vibes. They did the job pretty fast as well and not sloppy. The way they cleaned up after themselves was amazing.”
-
Timely handling of the necessary tasks.
“Timely handling of the necessary tasks.”
-
All was done well and quickly.
“All was done well and quickly.”
-
Cleaned up in a timely manner.
“Cleaned up in a timely manner.”
-
Their services were good.
“Their services were good.”
-
Time was great and they left unit really clean.
“Time was great and they left unit really clean.”
-
Great timeliness and cleanliness.
“Great timeliness and cleanliness.”
-
Great communication.
“Great communication.”
-
Cleanliness; friendly staff.
“Cleanliness; friendly staff.”
-
Great time, commitment.
“Great time, commitment.”
-
Great communication and timeliness.
“Great communication and timeliness.”
-
Everything was great. Communication, friendliness, politeness, etc.
“There were no other problems. I guess I could have called and someone would have picked up the machine sooner. It didn't bother me being here once the noise was turned off. Everything was great. Communication, friendliness, politeness, etc.”
-
BES was professional and kept me well informed during the whole process.
“BES was professional and kept me well informed during the whole process.”
-
Great Timeliness, Communication, Cleanliness.
“Great Timeliness, Communication, Cleanliness.”
-
It was a great great job.
“It was a great great job.”
-
All communication and work was handled in a very professional timely manner. Communication was very good. Job was done in a timely fashion. Workers were courteous and finished the job quickly. Work area was left very clean.
“All communication and work was handled in a very professional timely manner. Communication was very good. Job was done in a timely fashion. Workers were courteous and finished the job quickly. Work area was left very clean.”
-
All went well with me.
“All went well with me.”
-
Crews were fast, and efficient.
“Crews were fast, and efficient.”
-
Efficiency.
“Efficiency.”
-
On time, good communication, cleanliness. Claudio was very helpful with problem solving our leaky pipe situation.
“On time, good communication, cleanliness. Claudio was very helpful with problem solving our leaky pipe situation.”
-
Communication, availability, and completion of work with minimal disruption to the house.
“Communication, availability, and completion of work with minimal disruption to the house.”
-
Great at the whole process beginning to end.
“Great at the whole process beginning to end.”
-
BES excelled in timeliness, communication, and support.
“Jack was very courteous and helpful. He went the extra mile to assist me through the process. BES excelled in timeliness, communication, and support.”
-
Great effectiveness.
“Great effectiveness.”
-
Very satisfied. Thanks.
“Very satisfied. Thanks.”
-
Services were great.
“Services were great.”
-
Timely, Professional, Knowledgeable & Clean.
“Timely, Professional, Knowledgeable & Clean.”
-
Great communication.
“Great communication.”
-
Thorough job.
“Thorough job.”
-
Great communication and job was excellent.
“Great communication and job was excellent.”
-
Great Timeliness, Communication, Cleanliness.
“Great Timeliness, Communication, Cleanliness.”
-
Great workmanship.
“Great workmanship.”
-
Great timeliness and cleanliness.
“Great timeliness and cleanliness.”
-
Great communication and excellent clean up upon completion.
“Great communication and excellent clean up upon completion.”
-
On time, communicated well, cleaned up everything.
“On time, communicated well, cleaned up everything.”
-
And, I thank you, I'm very grateful to have had the opportunity to work with you to make this experience lees traumatic.
“Everyone was most gracious, polite, answered all my questions & helped me understand the whole process of the damage. This was the first time I ever had an insurance claim; hopefully, I won't ever have another, but so far the companies I have had to deal with have been GREAT. And, I thank you, I'm very grateful to have had the opportunity to work with you to make this experience lees traumatic.”
-
Great Timeliness, Communication, Cleanliness.
“Great Timeliness, Communication, Cleanliness.”
-
The service was exceptional.
“The service was exceptional. They really made my experience Very,Very pleasant. Many Thanks.”
-
Timeliness and fast!
“Timeliness and fast!”
-
Great job!
“Great timeliness, communication, cleanliness. I was super impressed with the work you all did. Great job!”
-
On time and quick.
“On time and quick.”
-
Great job skills and cleanliness.
“Great job skills and cleanliness.”
-
Clean, fast, polite.
“Clean, fast, polite.”
-
Friendly, clean, responsive, and pleasant to work with!
“Friendly, clean, responsive, and pleasant to work with!”
-
Thank you great job.
“Thank you great job.”
-
THANK YOU FOR PROFESSIONALISM AND WORK COMPLETED.
“THANK YOU FOR PROFESSIONALISM AND WORK COMPLETED.”
-
On time, polite, worked quickly and left the work area clean when they left.
“Jeremy accommodated my need to get to my home quickly to assess the situation. He was upfront about the work and estimated cost and put my mind at ease. Also, he scheduled the work in a timely mar. Victor and crew were great. On time, polite, worked quickly and left the work area clean when they left.”
-
Great cleanliness and completion of project.
“Great cleanliness and completion of project.”
-
Everything was top notch. Communication, delivery and quality of work.
“
Everything was top notch. Communication, delivery and quality of work.
” -
Set up right away, took down in a timely manor also.
“Set up right away, took down in a timely manor also.”
-
BES did All the above (communication, cleanliness, timeliness) things were done excellently.
“BES did All the above (communication, cleanliness, timeliness) things were done excellently.”
-
Crew arrived on time. Crew explained the process before beginning work.
“Crew arrived on time. Crew explained the process before beginning work.”
-
They were friendly, polite, and cleaned everything up before they left!
“Mark was on time for the evaluation appointment and his service team were very prompt on the date of service. They were friendly, polite, and cleaned everything up before they left!”
-
You did a Awesome job and we appreciate you.
“
You did a Awesome job and we appreciate you.
” -
Everything was done on time and good communication.
“
Everything was done on time and good communication.
” -
Burns environmental did everything correctly, professional and outstanding work.
“
Burns environmental did everything correctly, professional and outstanding work. I appreciated that burns environmental contacted us throughout the entire timeline and informed us when they were on the property, when work was being done and when it would be completed.
” -
Timely and done well.
“Timely and done well.”
-
Service was timely and professional.
“Service was timely and professional.”
-
The workers were AMAZING!!!!
“I have absolutely no complaints about the service; great customer service and quick response times. The workers were AMAZING!!!! They were very professional, their work area was clean, arrived on time and the work was finished before I knew it. They made sure to let me know what to expect for the next few days.”
-
The team of workers you sent were on time every day they were here, they did the work efficiently. They were courteous and they did a great job of cleaning up after the work they did.
“The team of workers you sent were on time every day they were here, they did the work efficiently. They were courteous and they did a great job of cleaning up after the work they did.”
-
Great Timeliness, Communication, Cleanliness.
“Great Timeliness, Communication, Cleanliness.”
-
Timeliness and Cleanliness. Good finished product. Clear expectations.
“Timeliness and Cleanliness. Good finished product. Clear expectations.”
-
Appointments on time. Clean. Friendly.
“Appointments on time. Clean. Friendly.”
-
Excellent experience all around.
“Excellent experience all around. I got communication and accurate time table for the work. An excellent job on the additional laundry room I added to the project. The workers were fabulous being neat, respectful in spite of the horrible dirt found behind the cabinets, and careful from the start. I was so pleased that the smart lock I installed for this whole project worked great. I gave Omar the code and they got started even earlier than I anticipated. They left the area completely clean.”
-
Great Timeliness, Communication, Cleanliness. Abatement Technicians.
“Great Timeliness, Communication, Cleanliness. Abatement Technicians.”
-
Great communication, dealing with client.
“
Great communication, dealing with client.
” -
Work was started and completed on the same day.
“
Work was started and completed on the same day.
” -
Efficiency and cleanliness on day of service.
“Efficiency and cleanliness on day of service.”
-
They were great in communicating timelines, were on time, professional, clean. Great service all around.
“
They were great in communicating timelines, were on time, professional, clean. Great service all around.
” -
Every employee was top grade attitude and friendliness. Thanks to everyone.
“Omar was easy to contact. Appreciated his keeping in touch. Martin was great to get everything out. He made special effort to cover boxes the packers wouldn't take just before the rain. Every employee was top grade attitude and friendliness. Thanks to everyone.”
-
Great Timeliness, Communication, Cleanliness.
“Great Timeliness, Communication, Cleanliness.”
-
Great timeliness, cleanliness, great communication and follow-up.
“Great timeliness, cleanliness, great communication and follow-up.”
-
He came in on time by appointment schedule and explained good what was going on.
“He came in on time by appointment schedule and explained good what was going on.”
-
Efficient and timely.
“Efficient and timely.”
-
Crew showed up and where ready to start at time stated, they advised wife what and when was going to happen, communication was excellent.
“Crew showed up and where ready to start at time stated, they advised wife what and when was going to happen, communication was excellent. Job site was respected, and cleaned better than found.”
-
Good communication, friendly services, & work done very well!
“
Good communication, friendly services, & work done very well!
” -
You guys are great! Great timeliness, communication, cleanliness, & great customer communication.
“
You guys are great! Great timeliness, communication, cleanliness, & great customer communication.
” -
Great communication.
“
Great communication.
” -
Timely, clean.
“Timely, clean.”
-
Superb responsiveness, fantastic at accommodating our schedule, impeccable cleanup.
“
Superb responsiveness, fantastic at accommodating our schedule, impeccable cleanup.
” -
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
-
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
-
Great cleanliness.
“Great cleanliness.”
-
Great timeliness, cleanliness.
“
Great timeliness, cleanliness.
” -
Communication was excellent.
“Communication was excellent.”
-
Mark's help with putting this job together really eased my concerns.
“
My job went perfect. Tomas and his crew were great. Mark's help with putting this job together really eased my concerns.
” -
Cleaned area before leaving completed job.
“Cleaned area before leaving completed job.”
-
Great timeliness.
“Great timeliness.”
-
Interaction with Omar was great.
“Interaction with Omar was great.”
-
Great at communicating, scheduling, completing the work. Service was great.
“Great at communicating, scheduling, completing the work. Service was great.”
-
Great service by Ruben. Great at scheduling the job.
“
Great service by Ruben. Great at scheduling the job.
” -
Excellent communication, great customer service, crew arrived on time and job completed on time, fantastic job cleaning up after all work completed.
“Excellent communication, great customer service, crew arrived on time and job completed on time, fantastic job cleaning up after all work completed.”
-
Great cleanliness. Service was excellent.
“
Great cleanliness. Service was excellent.
” -
Everything was done professionally and quickly. Cleaned up any mess due to the work. Efficient and fast in their work.
“Everything was done professionally and quickly. Cleaned up any mess due to the work. Efficient and fast in their work.”
-
We are very satisfied with everything, the way they conducted themselves.
“
We are very satisfied with everything, the way they conducted themselves.
” -
Great cleanliness, professionalism.
“Great cleanliness, professionalism.”
-
Great cleanliness.
“Great cleanliness.”
-
Great at explaining the procedure.
“Great at explaining the procedure.”
-
The job was completed with excellence and integrity.
“
Mark Hollister was thorough, professional at all times and was available to answer my many questions. The job was completed with excellence and integrity. Mark was honest and very reasonable to deal with.
” -
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
-
Everything was excellent!!
“
Everything was excellent!! Timely responses to all calls and emails and job was done sooner than expected.
” -
You provide outstanding services and communication.
“You provide outstanding services and communication. Mark Hollister is great and always right on the project.”
-
Great at time, communication schedule.
“Great at time, communication schedule.”
-
Employee showed up on time. Called before arrival.
“Employee showed up on time. Called before arrival.”
-
Sean Miles, he is awesome/ great asset to your Co.
“Sean Miles, he is awesome/ great asset to your Co.”
-
Great timeliness.
“Great timeliness.”
-
On all three, communication, on time , cleanliness, informative team, thank you.
“On all three, communication, on time , cleanliness, informative team, thank you.”
-
Great communication and cleanliness.
“Great communication and cleanliness. Mark makes everything possible to get the job done fast.”
-
Jeremy was very professional yet personable.
“Jeremy was very professional yet personable. He was very cooperative and helpful in getting our issues resolved.”
-
Timely, communication.
“Timely, communication.”
-
The communication with us was great.
“
They came on time. The communication with us was great. Good job on clean up.
” -
Communication was the key
“Communication was the key, project manager Jack Hilweh did a marvelous job walking me through the process, and stayed in contact with me and my family until their task was complete. Also, Jack stepped in to help notify others, beyond his task, thanks.”
-
Timeliness, good communication, very clean.
“
Timeliness, good communication, very clean.
” -
Great communication, on schedule, nice , clean, polite.
“Great communication, on schedule, nice , clean, polite.”
-
Timeline, communication, friendliness, helpful, in and out in one day. A pleasure to work with.
“
Timeline, communication, friendliness, helpful, in and out in one day. A pleasure to work with.
” -
On time and cleaned up as expected.
“On time and cleaned up as expected.”
-
On time and cleaned up as expected.
“On time and cleaned up as expected.”
-
Great cleanliness, timeliness.
“Great cleanliness, timeliness.”
-
Arrived for appointments on time, courtesy, cleanliness, no damage to adjacent décor.
“Arrived for appointments on time, courtesy, cleanliness, no damage to adjacent décor.”
-
Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
-
Time was good, great communications. No surprises.
“Time was good, great communications. No surprises.”
-
Timeliness and cleanliness.
“Timeliness and cleanliness.”
-
Timeliness and cleanliness.
“Timeliness and cleanliness.”
-
Once job was started finished quickly.
“Once job was started finished quickly.”
-
Great at making sure we understood the whole process completely.
“Great at making sure we understood the whole process completely.”
-
I loved how thorough you were.
“
I loved how thorough you were. From the walls to the floors. Ventilation, and vacuuming up the dust. Thank you.
” -
Your team is good.
“Your team is good.”
-
The communication thru this whole process has been absolutely wonderful.
“The communication thru this whole process has been absolutely wonderful. Everything was explained in detail and I knew what to expect.”
-
The communication thru this whole process has been absolutely wonderful.
“The communication thru this whole process has been absolutely wonderful. Everything was explained in detail and I knew what to expect.”
-
Great work all of you! Thank you.
“Sean was great, answering all my questions calmly and thoroughly. He and the workers, Tomas and Juan were here on time and worked through the day (without lunch!) to get the job done. They took pains to make things as comfortable as possible for my mother who is 96. Everything was sealed off perfectly and, once the job was done and the inspection passed, they cleaned up everything in a matter of minutes. Great work all of you! Thank you.”
-
Communication was great.
“Communication was great. Crews showed up on time on the schedule date and were only in my house as long as needed to complete the project. They left no mess behind and took everything with them that they removed, ie tile, floorboards. Project Managers were very friendly and explained the process clearly.”
-
Timeliness, communication, cleanliness, and very professional. Thank You, and God Bless!
“Timeliness, communication, cleanliness, and very professional. Thank You, and God Bless!”
-
Did good work. All good workers!
“Did good work. All good workers!”
-
Great communication, Jeremy was awesome.
“Great communication, Jeremy was awesome.”
-
They were on time, got to work quickly, and cleaned up the area well.
“They were on time, got to work quickly, and cleaned up the area well.”
-
Timeliness, great communication and prompt clean up.
“Timeliness, great communication and prompt clean up.”
-
Great communication.
“Great communication.”
-
Your services are very professional, which we appreciate.
“Your services are very professional, which we appreciate.”
-
Great at on time, communication, cleanliness.
“Great at on time, communication, cleanliness.”
-
Very good project manager and very thankful for his communication and timeliness.
“
Great customer service. Very good project manager and very thankful for his communication and timeliness. One of our water pipes cracked while Burns was working, they told us immediately, made sure no more water damage was done to our house, our project manager called us directly and apologized and assured us they’d have a plumber come fix it immediately. Well done even when problems arise.
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On time, friendly staff, quick work and great clean up.
“On time, friendly staff, quick work and great clean up. Martin Vargas and his assistant were very nice and respectful of our home.”
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Keep doing what you are doing.
“Keep doing what you are doing.”
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In a time we live that customer service has gone down the toilet your company has stood the test of time.
“In a time we live that customer service has gone down the toilet your company has stood the test of time. Always communicated via e-mail or a phone call to let us know what was happening and when to expect your staff. Always on time and was able to answer any questions we had. This was very comforting because we had never experienced or had a need for your type of service. Thank you.”
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Communicated and clean.
“Communicated and clean.”
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All of the above, timeliness, cleanliness, communication.
“All of the above, timeliness, cleanliness, communication, and they have a way with words that makes you feel comfortable, knowing although homeowners are going through a rough patch, BES will bring them one step closer to restoring their homes. I'm glad I met them early on as not only their ethics and quality of work but also, based on multiple bids from other vendors, their price beats the competition.”
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A great repair job.
“A great repair job.”
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Keep up the good work.
“Keep up the good work.”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Jeremy Best and his crew actually did an AMAZING JOB!
“Jeremy Best and his crew actually did an AMAZING JOB! Jeremy kept in contact with us throughout the whole process and also went an EXTRA 2 miles on top of everything else to make it even better!!!! ;) VERY PLEASED!! Thank you!”
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Great team, great communication and best of all. Good job!
“Great team, great communication and best of all. Good job!”
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Once they got started they worked very quickly.
“Once they got started they worked very quickly.”
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Communication, Speed.
“Communication, Speed.”
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On time, honest, responsible, clean.
“On time, honest, responsible, clean.”
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I will recommend your company to my family and friends.
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The crew that came out to my home did an excellent job. I will recommend your company to my family and friends.
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Team was on time and even early when project started.
“Mark and his team were quick to respond and keep me updated on the progress of their work. Team was on time and even early when project started.”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Here on time and good communication. Took care of the missed item at the time of tear down.
“Here on time and good communication. Took care of the missed item at the time of tear down.”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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They worked quickly and efficiently. They cleaned up when they were done.
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They worked quickly and efficiently. They cleaned up when they were done.
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"Great communications."
“"Great communications."”
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"Great timeliness, communication, and cleanliness."
“"Great timeliness, communication, and cleanliness."”
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"Great timeliness, communication, and cleanliness."
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"Great timeliness, communication, and cleanliness."
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"Antonio and Ernesto were fabulous, thank you!"
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"They were great at timeliness, communication, cleanliness. Antonio and Ernesto were fabulous, thank you!"
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"Great communication. Excellent customer support and service. Keep up the great work."
“Great communication. Excellent customer support and service. Keep up the great work.”
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"Everything was great!"
“"Everything was great!"”
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"Great timeliness, communications, cleanliness, professionalism. Timely, completed the job with great results."
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"Great timeliness, communications, cleanliness, professionalism. Timely, completed the job with great results."
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"Great Customer service!!"
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"Great Customer service!!"
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"Communication, cleanliness and friendliness."
“"Communication, cleanliness and friendliness."”
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"Neatness and very polite."
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"Neatness and very polite."
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"All the work was done in a timely manner."
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"All the work was done in a timely manner."
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"They were organized, prompt, and took the job seriously. Good job!"
“"They were organized, prompt, and took the job seriously. Good job!"”
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Burns was very timely and helpful with information and work done
“Once the city permit was signed off...Burns was very timely and helpful with information and work done to get air clearance and clearance from manor alterations in the village. Both Antonio Sr.and Antonio did an excellent job. Thanks to Ruben and Salvador also.”
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Great communicators. Very prompt and punctual.
“Great communicators. Very prompt and punctual.”
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BES was flexible with scheduling, communicating and cleanliness
“BES was flexible with scheduling, communicating and cleanliness...there was no damage to my ceiling after all the plastic sheeting was removed.”
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Excellent, prompt service and very professional.
“Excellent, prompt service and very professional.”
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On time, friendly, thorough.
“On time, friendly, thorough.”
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Communication was excellent once Guillermo took over.
“Quick and clean work. Communication was excellent once Guillermo took over.”
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Did a good job with the repair work.
“Sean was very helpful in accommodating with our schedule. The crew leading by Antonio arrived on time and did a good job with the repair work.”
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Great at everything.
“Great at everything.”
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Very friendly and helpful with our situation. Work done in a timely manner.
“Very friendly and helpful with our situation. Work done in a timely manner.”
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I definitely recommend them!
“This is the second time we have used Burns Environmental Services and they did a great job again. Their response was quick to give us an estimate and to schedule the work once we had the authorization of the insurance company. Everyone was a pleasure to work with again. The work was done well and quickly. I definitely recommend them!”
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Jack is what kept us happy with this entire process and we greatly appreciate it
“Jack was very communicative on the steps needed next and broken everything down for us and the property owner. Jack is what kept us happy with this entire process and we greatly appreciate it.”
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Very nice and informative.
“Very nice and informative.”
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The crew was fast and worked together as a team.
“The crew was fast and worked together as a team.”
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Everything was great!
“Everything was great!”
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This is the second time we have used Burns and they did a great job again.
“This is the second time we have used Burns and they did a great job again. Their response was quick to give us an estimate and to schedule the work once we had the authorization of the insurance company. Everyone was a pleasure to work with again. The work was done well and quickly.”
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Great at ability to start and complete the job fast
“Great at ability to start and complete the job fast to minimize delays of the remodel project. Arrived on the scene and had a discussion of what was seen and discussed options, which we moved forward with that same day.”
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I am happy with the service
“I am happy with the service. Thank you.”
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Excellent Services
“Excellent Services.”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Great communication
“Great communication, coordinating with the homeowners, professionalism.”
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Burns work was timely and done well
“Burns work was timely and done well, and Mark Hollister was a pleasure to work with.”
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Cleanliness and very nice workers
“Cleanliness and very nice workers. The two gentlemen knew what they were doing and performed very well. They were very efficient and explained everything.”
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Very professional, reliable.
“Very professional, reliable. They were efficient and neat - cleaning up well afterwards.”
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Showed up on time. Good communication, good clean up
“Showed up on time. Good communication, good clean up”
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They got in and got out. Did the job quickly.
“They got in and got out. Did the job quickly.”
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Omar was very helpful and the crew was very professional
“Omar was very helpful and the crew was very professional”
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Great timeliness, communication, and cleanliness.
“Great timeliness, communication, and cleanliness.”
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Great timeliness, communication, and cleanliness
“Great timeliness, communication, and cleanliness.”
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Great communication.
“Great communication.”
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Great and professional staffworkers!
“Great and professional staffworkers.”
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I can only say good things about Martin Vargas and his crew!
“I can only say good things about Martin Vargas and his crew.”
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Great timeliness, communication, and cleanliness!
“Great timeliness, communication, and cleanliness.”
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Jeremy was the best!
“Jeremy was our project manager and he was the best. Everything went smoothly and I felt very informed.”
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They were very polite, and cleaned up the mess!
“They were here right on time, were very polite, and cleaned up the mess. I was very satisfied.”
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Burns Environmental Services was so pleasant to deal with. Thank you Burns and your staff!
“Burns Environmental services was so pleasant to deal with in a really horrible situation, they were always so nice, professional and always communicated with us.. Thank you Burns and your staff.”
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Everything was very professional, clean, efficient and done in a timely manner!
“Everything was very professional, clean, efficient and done in a timely manner.”
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Mark Hollister was easy to reach whenever I had a question!
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Fair pricing, thorough work, excellent cleanup afterwards. Mark Hollister was easy to reach whenever i had a question.
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Great timeliness and cleanliness for sure!
“Great timeliness and cleanliness for sure.”
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I was very pleased with the work and service of burns environmental!
“I was very pleased with the work and service of burns environmental.”
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Great timeliness, communication, and cleanliness!
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800.577.4009